Title: sparse error Last modified: September 1, 2016 --- # sparse error * Resolved [mmushing](https://wordpress.org/support/users/mmushing/) * (@mmushing) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/) * I just did an update and now this plugin has given me an error and my site is down. This is the error I am getting. Parse error: syntax error, unexpected ‘[‘ in /home/justine/public_html/wp-content/plugins/responsive-menu/src/app/Routing/ WpRouting.php on line 16 * [https://wordpress.org/plugins/responsive-menu/](https://wordpress.org/plugins/responsive-menu/) Viewing 9 replies - 1 through 9 (of 9 total) * [cswdvt](https://wordpress.org/support/users/cswdvt/) * (@cswdvt) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562256) * Same error here * Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/) * (@responsivemenu) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562263) * Hi guys, * Please read the FAQ, Changelog and description notes carefully. * Also read the other support requests regarding this. * You need PHP 5.4+ on your server so please speak to your host about upgrading as this is unsupported and unsecure now. * All the best * [ceffer](https://wordpress.org/support/users/ceffer/) * (@ceffer) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562363) * Um i cannot access my admin any more after updating, how can i either roll back or disable this plugin? please advise. * On a side not, you should put a warning before upgrading, not bury it in an FAQ. * Like a lot of folks, i am on shared hosting and dont really have control over what version of php is running. * Please tell me how i can roll this back to the previous version so i can get back into my site. * Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/) * (@responsivemenu) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562365) * Hi there, * Please let me know where else I can put the notice? I’ve put it everywhere I can. Also the plugin should auto-deactivate if you dont have the required PHP version so Im not sure why thats not the case for you. * There is no way of warning users of incompatible PHP versions in the upgrade process so I have put it everywhere else I possibly can. If WordPress had this option I certainly wouldve used it. * If you don’t have PHP 5.4, that must mean you are on, at best, PHP 5.3 which was released in 2009 and PHP themselves dropped support in 2014 which means it is now insecure and vunerable (and has been for 2 years) so I can’t continue supporting it I’m afraid. * To roll back simply delete it from the plugin folder via FTP and then you can download the last 2.8 version from the Developer tab above. * I hope that helps. * Thread Starter [mmushing](https://wordpress.org/support/users/mmushing/) * (@mmushing) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562371) * Thanks, I rolled back to an earlier version for the moment. The clients site is working fine again. [http://www.learcomm.ca](http://www.learcomm.ca) * Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/) * (@responsivemenu) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562374) * Hey mmushing, * I would take the opportunity to upgrade your PHP if you can as it is no longer supported or secure. * Either way Im glad you got it working again. * All the best * Thread Starter [mmushing](https://wordpress.org/support/users/mmushing/) * (@mmushing) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562375) * Thanks yes the hosting company says they will do this update tonight but I think my client is going to switch to a more reliable host. 🙂 * [cswdvt](https://wordpress.org/support/users/cswdvt/) * (@cswdvt) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562376) * Plugin Contributor [responsivemenu](https://wordpress.org/support/users/responsivemenu/) * (@responsivemenu) * [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562382) * Hey mmushing, * Perfect and great news, it is strongly advisable! * All the best Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘sparse error’ is closed to new replies. * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326) * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/) * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq) * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/) * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/) * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/) ## Tags * [parse-error](https://wordpress.org/support/topic-tag/parse-error/) * 9 replies * 4 participants * Last reply from: [responsivemenu](https://wordpress.org/support/users/responsivemenu/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/sparse-error-1/#post-7562382) * Status: resolved