Spanish caracters

  • Resolved lgnarvaez

    (@lgnarvaez)


    5 years, 5 months ago

    Hi there! I am having problems with special caracters in spanish like ñ, and all the vowels with accent like á, é, í, ó, ú

    I will highly appreciate your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    5 years, 5 months ago

    Hi @lgnarvaez,

    Using the plugin you can import products containing any foreign languages/special characters. Kindly please ensure that the CSV you are importing is UTF-8 encoded. You may please go through the documentation on how to save CSV as UTF-8 encoded.

    Thread Starter lgnarvaez

    (@lgnarvaez)

    5 years, 4 months ago

    Thanks for your answer. The file is saved as CSV UFG 8 Encoded. What I can analyze is that it correctly imports the items that do not include special characters, but the plugin do not import those that have accents or ñ.

    I will highly appreciate your help

    Plugin Author WebToffee

    (@webtoffee)

    5 years, 4 months ago

    Hi @lgnarvaez,

    Kindly share us the CSV you are trying to import via support. Our support team will follow up from there.

    • This reply was modified 5 years, 4 months ago by WebToffee.
    Thread Starter lgnarvaez

    (@lgnarvaez)

    5 years, 4 months ago

    Ok, thanks. I sent it and was recorded under the ticket 2034

    Plugin Author WebToffee

    (@webtoffee)

    5 years, 4 months ago

    Hi @lgnarvaez,

    Thanks for reaching our support. Our support team will follow you up from there.

Viewing 5 replies - 1 through 5 (of 5 total)
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