• Resolved jwjo

    (@jwjo)


    Hi there,

    I keep getting this error everyday:-

    2021-11-20 08:41:01: Error occurred while updating SpamFireWall local base. Error: The discrepancy between the amount of data received for the update and in the final table: wpux_cleantalk_sfw. RECEIVED: 2. ADDED: 11040

    After I click the “Synchronise with Cloud” button and refresh the page, the error disappears. But then the error comes back again the next day.

    Could you please advise how do I get rid of this message permanently?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @jwjo.

    The error “discrepancy between the amount of data received for the update and in the final table” was fixed in the latest plugin release.

    Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:
    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “On” —> Save Changes;
    • WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Delete.

    Then install it anew:
    https://cleantalk.org/help/install-wordpress

    It will solve the issue. Did it help?

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
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