Title: Spam problem
Last modified: August 26, 2020

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# Spam problem

 *  Resolved [robyone11](https://wordpress.org/support/users/robyone11/)
 * (@robyone11)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/spam-problem-11/)
 * Hi, since several months if wp mail smtp plugin is activated and configured with
   a valid smtp credentials I receive a lot of spam
 * I read in this forum and found other user with same problem but no solution
 * My webmaster enabled recaptcha but problem still occurs (also askimet is activated)
 * I don’t get how it’s possible if my contact form is like below (Name, email, 
   message, privacy policy and recaptcha )
 * [https://postimg.cc/p5BMRF2L](https://postimg.cc/p5BMRF2L)
 * And the layout of email sent is
 * [https://postimg.cc/CBLQkQYS](https://postimg.cc/CBLQkQYS)
 * I receive a lot of spam with this layout
 * [https://postimg.cc/tZwNJS4r/2874cc52](https://postimg.cc/tZwNJS4r/2874cc52)
 * Any hint ?
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fspam-problem-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/spam-problem-11/#post-13326945)
 * Hi [@robyone11](https://wordpress.org/support/users/robyone11/),
 * Thanks for reaching out. WP Mail SMTP routes all emails sent from your site through
   the SMTP provider you’ve configured which also includes the spam emails. Spams
   should be prevented by the form you’ve configured. There are several spam prevention
   techniques such as Google reCAPTCHA that could be used. Please contact the contact
   form support or follow their documentation to prevent spams.
 * Have a good one!
 *  Thread Starter [robyone11](https://wordpress.org/support/users/robyone11/)
 * (@robyone11)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/spam-problem-11/#post-13328767)
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Spam problem’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [robyone11](https://wordpress.org/support/users/robyone11/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/spam-problem-11/#post-13328767)
 * Status: resolved