Support » Fixing WordPress » Spam Pop Ups

  • Hi There,

    Over the past few months we have had a few clients complain, more than once, that they or customers of theirs visiting their site, have seen spam pop ups or redirects occur on random pages or links on their wordpress website. We have gone in to the sites to find out why this is happening and the only thing we can figure out to do to fix the issue for a little while is reinstall the wordpress platform. Are you aware of this happening to others and do you know of a solution?

    The page I need help with: [log in to see the link]

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  • Hi, it sounds like those sites are infected with malware. Do the redirects occur to external web pages or to pages under the same domain? I would also test with all plugins disabled to see if the pop-up still occurs. I’m linking WordPress standard procedure for cleaning up a hacked site.

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