• Resolved Mike C

    (@pipfros)


    Hello!
    I’m testing my form and I’m getting as subject the following in my inbox:
    [CORREO BASURA] Nueva entrada: Formulario 1
    [SPAM] New entry: Form 1

    Basically my own inquiries using the form to see it working are getting as spam.

    Any ideas about how to solve it? Thanks in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @pipfros,

    I’m sorry to hear that you’re having issues with email delivery. The issue is likely due to strict spam prevention settings that is wrongly detecting the notification emails as spam.

    To resolve email delivery issue, you could configure a SMTP plugin on your site so emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)
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