Support » Plugin: Gwolle Guestbook » Spam in Gwolle will not move to trash or spam

  • Resolved Gerlachus


    I have about 50 spamposts in the Gwolle inbox, waiting for approval. When I try to move them to the trash or mark them as spam they will not move.
    Please advise.
    Thanks in advance. Alexander

    The page I need help with: [log in to see the link]

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  • Plugin Author Marcel Pol


    Hi Alexander,
    I am not sure if something is broken or if there is a misunderstanding.

    In the guestbook the status works different from WordPress Posts. Posts can only have one status, while a guestbook entry can have multiple stati, like spam, thrash.
    If you look in the spamfolder, do you see those entries that you marked?

    It could also be that there is a javascript error.
    I don’t see errors at the frontend of the website, but I do see that a non-standard jquery is being loaded, instead of the standard one from wp-includes.
    You could right-click on the adminpage, click on “Inspect Element”, and select the console-tab. Then refresh the page. Do you see any error in red coming up? If you mark a message as spam, do you see an error?

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