• After I installed this plugin I get spam from Jetpack and woocommerce, this is an absolutely no go

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    Hi @mmtomm,

    Could you tell me more about the spam from Jetpack and WooCommerce? A screenshot of what you saw will be helpful.

    Thread Starter mmtomm

    (@mmtomm)

    since I have to provide a url for a image, no screenshot.

    But I can tell, that fsince the activation from the plugin I frequently get spam from Jetpack no-reply@jetpack.com latest today 10:04 (CEST) with subject ‘Reminder: Backup your site with Jetpack’

    I uninstalled and stopped the connection to merchant center and woo, but now they have my data, I’m fu***d

    will report any further appereance of mails I can associate with this case. I’m really angry about such behaviour

    Thread Starter mmtomm

    (@mmtomm)

    and again spam. so once to twice a week jetpack is spaming since activation of this plugin. this time the subject is: ‘Jetpack’s Newest Features: From AI-powered Content Feedback to Faster Site Loads’ sent on April 4th 5:28 pm

    Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    Hi @mmtomm,

    Thanks for the clarification.

    I confirm using Google Listings & Ads doesn’t opt you into any emails from Jetpack. Please check that you don’t have either Jetpack or Jetpack backup plugin.

    Also, all Jetpack emails should have an option to opt-out link at the Footer. Can you check if you see that?

    Thread Starter mmtomm

    (@mmtomm)

    Hi Sunday,

    there is no other explanation to me, than the behaviour I described above.

    I did not install any jetpack plugin neither I signed up to any newsletter at any time.

    My approach to unwanted emails is NOT to click on any unsubscribe links, because this is a kind of an confirmation, that my email address is valid and the spam get noticed. Anyway, opting out from something I never opted in makes me angry!

    I prefere someone does some investigation on the process, how jetpack and/or automattic take an email address (where did they get it from?) putting it into a mailinglist (who?) to send emails to people never opted in, on which/who’s purpose and who is responsible for such a behaviour. In some countries this is a violation of the law.

    Thank you

    Tom

    Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    Hi Tom,

    I’m confident using the Google Listings & Ads extension doesn’t sign one up for Jetpack emails as I also use the extension. Also, we’d see similar reports if that were the case.

    Just to clarify, opting out in the email footer will remove your email from the Jetpack mailing list – it’s not used to verify that your email is correct.

    If you’d like us to investigate this and confirm the path that you were signed up for the Jetpack emails, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page. Please include a link to this forum thread for context. =

    gerd.neumann

    (@gerdneumann)

    Same here. I added a support thread about it at https://wordpress.org/support/topic/why-am-i-getting-mails-from-jetpack-after-installing-just-this-plugin/#new-topic-0 I have never opted in and also do not really know what Jetpack is or if I have do to something. The mail has clear (many) Calls to Action buttons that confuse me.

    Same here, instantly mail from Jetpack….

    Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    Hi there!

    We’ve identified the source of these emails. They are part of our post-connect series, triggered whenever a new connection is established through “Jetpack.”

    Google Listings & Ads relies on Jetpack connect services for secure connections, distinct from the Jetpack plugin itself.

    Typically, these emails are intended only for Jetpack plugin users and exclude standalone plugins like Google Listings & Ads. However, a recent update to the connection service inadvertently caused users of Google Listings & Ads plugins to receive these emails. It wasn’t obvious initially as it’s not an expected behaviour, thanks to your reports we investigated and found the issue.

    Our development team is working on resolving this issue. We appreciate your patience as we address it. In the meantime, you can opt-out of the emails from the opt-out link on the footer.

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this review.