Title: Spam Failed Orders Last modified: October 23, 2025 --- # Spam Failed Orders * Resolved [israel5ew](https://wordpress.org/support/users/israel5ew/) * (@israel5ew) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/) * For the past few weeks we have received a lot of incoming spam orders. [https://snipboard.io/2zgZuE.jpg](https://snipboard.io/2zgZuE.jpg) * I tried the following: - Disabled guest only checkout * The spam/bot made an account and proceeded with spam orders - Tightened the web hosting security * The spam orders still persists since this is not a DDOS attack - Block certain countries where the spam might came from * The spam orders also include Australia where we sell our products - Installed WordFence security * It does not help that much * I am not sure what to do from here. Can someone assist? * Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fspam-failed-orders%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18692392) * Hi there! * Thank you for sharing those details, I completely understand how concerning it can be to deal with ongoing spam or fraudulent orders. * May I ask if you’re currently using the **PayPal** payment gateway on your site? I’ve seen similar cases where users experienced a high volume of spam orders related to PayPal, so confirming this will help narrow things down. * In the meantime, I recommend following the steps outlined in this article: 🔗 [How to Prevent and Respond to Card Testing Attacks](https://woocommerce.com/document/how-do-i-prevent-and-respond-to-card-testing-attacks/#how-to-respond) * It includes detailed guidance on how to strengthen your checkout security, identify patterns, and take action to block these types of orders. * I hope this helps. * Thread Starter [israel5ew](https://wordpress.org/support/users/israel5ew/) * (@israel5ew) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18692516) * Yes. We accept PayPal as payment * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18692560) * Hi there! * Thank you for confirming the payment method. In that case, I suggest following the steps mentioned in the article above to help prevent this issue. * Could you please confirm if you’re using the following PayPal payment method? 🔗 [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * If yes, I recommend creating a support ticket with the plugin’s support team so they can investigate this further. * If you’re using a different PayPal plugin, please reach out directly to that plugin’s support team for assistance. * Thread Starter [israel5ew](https://wordpress.org/support/users/israel5ew/) * (@israel5ew) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18693726) * Thank you for pin pointing the issue for me. * I have deactivated the plugin for now and observe the performance of our shop. * [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18693772) * Hi [@israel5ew](https://wordpress.org/support/users/israel5ew/), * Thank you for the update. I’m glad to hear that deactivating the plugin has helped you take the next step in monitoring the situation. That’s a smart move, and I hope it gives you some breathing room to observe how things go without the spam orders coming through. * If you notice any changes or still encounter issues, feel free to reach out, we’d be happy to help you explore other options or plugins to keep your checkout secure. * Feel free to let us know how it goes, or if you run into any other problem. * Plugin Support [thelmachido a11n](https://wordpress.org/support/users/thelmachido/) * (@thelmachido) * [7 months ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18704267) * It’s been a while since we heard back from you for this reason we are closing this thread.  * If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here:  *  [https://wordpress.org/support/plugin/woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce/reviews/#new-post) * Feel free to open a new forum topic if you run into any other problem.  Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Spam Failed Orders’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 4 participants * Last reply from: [thelmachido a11n](https://wordpress.org/support/users/thelmachido/) * Last activity: [7 months ago](https://wordpress.org/support/topic/spam-failed-orders/#post-18704267) * Status: resolved