Support » Plugin: SparkPost » Spam Comments

  • Just a warning to anyone thinking of using this plugin, I recently had my SparkPost account suspended because my site sent a suspicious link in an email. I don’t send spam emails from my site but obviously, with WordPress, there’s a chance you’ll get a comment notification email with a spam link in it. Due to a single email with a spam link, SparkPost decided to suspend my account without notifying me. I had to email their support team asking why my account was suspended and they sent me an email asking why I sent an email with a particular link. I asked for more details and said it might have been from a spam comment notifying me about the comment. Their follow-up email just said that they were suspending my account and after that I was locked out of my account completely. They aren’t willing to give me any additional info to try and fix the issue. So now I can’t even get in to see what domains I had on their service so I can move them. Just top notch customer service from SparkPost.

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