Support » Theme: Spacious » Spacious theme download buttons not holding links

  • alpha0mega

    (@alpha0mega)


    Hello all…. A first post.

    I have inherited a site with a new client. I have had it a few months and they are not really willing to spend on it bar monthly updates, so it is what it is.

    On the products page there are 5 download buttons… This week the download links will not hold? If I edit in text side and place the link path in the link holds?? As expected the buttons are theme generated and vanish.

    So is this a Spacious theme problem after recent WP updates? The site is running 1.6.6 version of spacious theme.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    It seems you are using a content editor plugin for editing the site. Also, it seems the buttons are being used from the third party plugin. So, could you ask in the respective plugin support forum for a better solution?

    Thanks.

    Hello.

    yes the theme has been setup in the past using Moto-press content editor.

    Its been fine for the last few months and then this upload its not working correctly.

    Regards

    Rob

    Hi,

    Can you edit the links for the button again and publish it? After publishing it, could you clear the browser’s cache and check once? You can also try disabling the used plugins one by one and check if that fixes the issue.

    Thanks.

    Hi.I have done this and checked at client end. The site will not hold the links.

    If I turn off moto press lite and edit the links text style. The site holds the links and the documents are available???

    Hi,

    If the button works after disabling the plugin, it is probably due to the plugin conflict. Can you search for the alternative plugin in the WordPress plugin directory and manage accordingly?

    Thanks.

    Ok I have found or possibly found the problem.

    If I turn off Google maps Version 7.11.49 Then I am able to upload and hold the document links.

    With maps turned off the buttons work fine.

    Then I turn maps back on and the buttons do work but no longer download the document, the document is opened so you can read it and then download it?

    Hi,

    As the button is holding the link, it can be downloaded after opening and gets the job done. If any plugin causes the issue, you can search for similar plugin in the WordPress plugin directory and replace it. Feel free to ask again if you get any issue regarding the theme.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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