Support » Theme: Spacious » Spacious Text in Sliders

  • miraclesdesigns

    (@miraclesdesigns)


    I need to reduce the space between the title and the description in my sliders.
    I hope I the address I entered will link you to my site.
    Thanx

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter miraclesdesigns

    (@miraclesdesigns)

    Hi @miraclesdesigns,

    Thank you for writing in,

    Could you please send us the live URL of your site so that we could work on your issue? The site link you mentioned above is not working for us.

    Please let us know once done and we’ll get back to you.

    With Regards,
    ThemeGrill Support Team

    Hi @miraclesdesigns,

    We appreciate your writing in.

    Unfortunately, the site link you provided didn’t work for us. You can provide the temporary link of your site.
    Please download and install this plugin Temporary Login Without Password which will generate a temporary login link. Provide us that link and we will be able to access your site without the need of your password. We will then investigate the issue.

    Please let us know once done and we’ll get back to you.

    With Regards,
    ThemeGrill Support Team

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @barsha04 While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.`

Viewing 4 replies - 1 through 4 (of 4 total)
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