Support » Plugin: Simple Full Screen Background Image » Space under the footer

  • Resolved dsdotca

    (@dsdotca)


    Dear Mr. Willianson,

    We’ve tried this plugin but haven’t obtained a full background image. Instead, we’ve got the image under the footer on some pages. Then, once we uninstalled the plugin, the image went away, but a white strip under the footer remained on every new page created.
    Would you have any idea on why this is happening and how to remove the white space? We just want to be back to what we had before installation. We haven’t backed up the website before installing the plugin, unfortunately.
    For reference, the theme is twenty thirteen.
    An example of affected page: http://deolmaseminars.ca/terms-and-conditions/

    Thank you for your attention.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    That kind of issue is typically caused by a theme in compatibility.

    As a quick test, does it work properly when using the default Twenty Fifteen theme?

    OK, it works fine with the default Twenty Fifteen theme. Not a problem anymore, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Space under the footer’ is closed to new replies.