Title: sound chat notification
Last modified: August 24, 2016

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# sound chat notification

 *  Resolved [vblisset](https://wordpress.org/support/users/vblisset/)
 * (@vblisset)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/sound-chat-notification/)
 * how do i enable a sound when i receive a notification?in firefox i get a popup
   with the notification, but there is no sound so if i’m away from the computer
   i dont notice anything.
 * Also from the wp menu in the plugin live chat it tell me that i need a plugin
   to run this plugin
 * I think this is the same problem because the code of this window checking the
   code is related to an element ring.wav
 * What plugin is missing? i have flash installed ….
    how do i install whatever 
   is needed?
 * <embed src=”[http://www.xxxwp-content/plugins/wp-live-chat-support/ring.wav&#8221](http://www.xxxwp-content/plugins/wp-live-chat-support/ring.wav&#8221);
   autostart=”true” loop=”false” hidden=”true”>
 * [https://wordpress.org/plugins/wp-live-chat-support/](https://wordpress.org/plugins/wp-live-chat-support/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/sound-chat-notification/#post-5959037)
 * Hi there.
 * So sorry for only getting back to you now.
 * This seems to only occur when using Firefox. There is a fix for this though –
   can you get in touch with us via our contact form so I can mail it to you until
   it is available in the next update we release? ([http://wp-livechat.com/contact-us/](http://wp-livechat.com/contact-us/))
 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/sound-chat-notification/#post-5959084)
 * Hi there.
 * I have mailed you a copy with a fix for this in place.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘sound chat notification’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/sound-chat-notification/#post-5959084)
 * Status: resolved