SOS-PROBLEM WITH LAST UPTADE 2.2.2

  • Resolved GIORGOS DIMOPOULOS

    (@giorgos_d2)


    1 year, 9 months ago

    After the last upgrade of W3 to version 2.2.2 all the internal pages of the site were lost (they did not open) and I can not even enter the admin panel of my website in wordpress, maybe a file popped up, generally there are problems, for example: « W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/herbeshop/public_html/wp-content/advanced-cache.php.» Please front the issue with the latest version, my page crashed, what should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    1 year, 9 months ago

    Hello @giorgos_d2

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    We are aware of the problems in the last release and we are already working on a fix. Once we perform tests, this will be fixed in the upcoming patch release.
    IN the meantime, I would advise manually removing the W3 Total Cache and install the stable 2.2.1 version, until the next 2.2.3 patch version is released:

    1. Check .htaccess File (make backup)
    W3TC will create many directives in the .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    2. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)

    3. Go to your wp dashboard, Plugins>Add New, download the 2.2.1 version from here and install the plugin.

    Once again I am sorry about the inconvenience and the fix will be released soon.

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    1 year, 9 months ago

    Hello @giorgos_d2

    Just an FYI, we’ve released the patch fix update. Please update the plugin to the latest 2.2.3 release.

    Thanks!

    Thread Starter GIORGOS DIMOPOULOS

    (@giorgos_d2)

    1 year, 9 months ago

    OK , thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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