Support » Plugin: WooCommerce Extra Product Sorting Options » Sorting more than once doesn’t work

  • Resolved zipersoft

    (@zipersoft)


    Hello, when I order by A to Z it works, but when I want to change to Z to A it doesn’t work, I need to update the page again to get it working again.

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  • Plugin Support Steve

    (@skyvergesteve)

    Hey @zipersoft ,

    Thanks for contacting us about Extra Product Sorting Options! I’m happy to help out đŸ™‚

    It might be that a conflict is responsible for this issue, so I’d like to try to rule out a theme conflict first.

    Would you please temporarily switch to a default theme, such as Twenty Nineteen, and let me know if the issue persists? If it does persist, not to worry, I’ll have some other troubleshooting steps for you to follow.

    If swapping themes does resolve the issue, it would appear to be a theme conflict.

    Would you please let me know how the theme switch went?

    Cheers,`

    Steve
    SkyVerge

    Plugin Support Steve

    (@skyvergesteve)

    Hey @zipersoft ,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Cheers,`

    Steve
    SkyVerge

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