Support » Plugin: Themify - WooCommerce Product Filter » Sort not working with filter

  • Resolved brandmadeconsult

    (@brandmadeconsult)


    I am using this filter in my off canvas widget. After I have applied the filter and closed the off canvas widget, the sort doesn’t work. I have to refresh the page for the sort to work. Pls suggest how to resolve this?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    The filter seems to work fine, I tried with Price Filter on one of your product categories, please check this screen recording and let me know if I am missing something: https://share.getcloudapp.com/Z4u6AX4y in case the issue happens on a different page or with a different filter combination, please send us a link to the page where we can see the issue and let us know which filter combinations we should use to reproduce the issue.

    Thread Starter brandmadeconsult

    (@brandmadeconsult)

    The issue is that after installing the filter sort is not working. I have to refresh the page to make it work.

    Thread Starter brandmadeconsult

    (@brandmadeconsult)

    You can reproduce the issue by going to category Earrings(since it has many products), applying a filter then closing the filter. Then try to sort by price. The sort doesn’t happen until the page is refreshed.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    I tried on the Earrings page too, it seems to work fine: https://share.getcloudapp.com/6quQbOxx if I am doing something wrong ( to reproduce the issue ), please send me a screen recording, so I can see how to reproduce the issue.

    Thread Starter brandmadeconsult

    (@brandmadeconsult)

    Pls try sorting after that.

    Plugin Author themifyme

    (@themifyme)

    If you are referring to the Sort by filter, that seems to not work with Ajax Filtering on your Theme, so after applying the filter to use the filter you must reload ( refresh ) the page, then the sorting will work. This issue is limited to your Theme, you can see the Sort by filter is working on our demo using StoreFront ( the standard WooCommerce Theme ): https://themify.me/demo/themes/wc-product-filter and it works with Divi Theme too: https://themify.me/demo/themes/divi-filter

    Thread Starter brandmadeconsult

    (@brandmadeconsult)

    Indeed the plugin is not compatible with OceanWP. Thanks for the heads up!

    Plugin Author themifyme

    (@themifyme)

    No Problem. If you need help with anything else, please open a new topic, so we can help you there.

    Have a good day!

Viewing 8 replies - 1 through 8 (of 8 total)
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