Support » Plugin: Elementor Website Builder » Sort media files by drag and drop does not work

  • Resolved vaka2vaka

    (@vaka2vaka)


    Sort media files by drag and drop does not work
    Just found on six sites. It is not possible to drag pictures inside the gallery.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    This might be caused by a conflict or a bug.

    I would like to have you perform a few steps to fix this issue-

    Go to Elementor > Settings on your WordPress dashboard.
    Click the Advanced tab and then switch the CSS print method to Internal embedding.
    Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).
    In case the issue persists, deactivate all plugins apart from Elementor.
    If this helps, reactivate them one by one to find the culprit.
    In case this didn’t help, switch your theme (temporarily) and see if it makes any difference.

    Please update us when you can.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    I did everything as you wrote. It doesn’t work.
    Here is a link to the test site
    https://test2demo.ru/testov

    Rolled back the version. did not help. Disabled all plugins. Default theme. Cache cleared.

    Sites on different hostings. So it doesn’t depend on hosting.

    Image carousel same problem

    • This reply was modified 7 months, 3 weeks ago by vaka2vaka.
    • This reply was modified 7 months, 3 weeks ago by vaka2vaka.
    • This reply was modified 7 months, 3 weeks ago by vaka2vaka.

    Hi,

    Thank you for the update.

    Please delete Elementor, clear cache, and reinstall.

    Let me know of any changes.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Did. Didn’t help I reinstalled wordpress No change
    It can’t be on six sites Something is not right

    Maybe it has something to do with it
    https://github.com/elementor/elementor/issues/17680

    Tried in different browsers No change
    Do not know

    • This reply was modified 7 months, 3 weeks ago by vaka2vaka.

    Same problem on my sites, according to the support team the bug is due to the latest update of WordPress and it is reported and should be fixed:
    https://github.com/WordPress/gutenberg/issues/35906

    Hi,

    My apologies, I was referring to a different area of the website.

    The gallery issue is a known bug, you can roll back WP or use it with the upload button for now.

    I apologize for the inconvenience.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Thank you. Let’s wait.

Viewing 7 replies - 1 through 7 (of 7 total)
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