Support » Plugin: WooCommerce » Sort by price not working, filter by price not showing

  • Resolved ezzmay007

    (@ezzmay007)


    As the title states my sort by price will not work, it simply doesnt sort by price anymore?

    Also the filter by price slider wont show up?

    So weird, they all used to work fine

    i tried disabling all plugings and it was still the same?

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,

    It’s possible that there might be a theme/plugin conflict. Try switching to the Storefront theme – http://wordpress.org/themes/storefront and see if the issue remains. If so, try disabling all of your plugins except WooCommerce. Then try testing again to see if the issue persists. If that resolves your issue, enable each plugin one by one while continuing to test until you find the plugin that causes the issue.

    If you don’t want to do this on your live site, you can clone your site to a staging environment, where you can test without affecting your users.

    If your host doesn’t provide staging facilities, a simple way to do it is using the free WP Staging plugin:
    https://wordpress.org/plugins/wp-staging/.

    If it doesn’t, let us know and we’ll definitely help you get this sorted.

    okay, ive staged the website using xampp, the error still occurs in the staged version.

    Deactivate all plugins, still occurs
    using storefront theme, still occurs.

    Hmmmmmm i also staged a backup from 6 months ago, and the error is not occuring. Got me stumped, any ideas?

    Thanks

    Hi there,

    It seems like there might have been some configuration changes in the backup and because of that, you were not able to see the issue anymore. Can you please check if there are any differences between the backup site and the live site (such as plugins, plugin versions, theme versions, settings/configurations, etc.)?

    Ive tried default templates and no plugins so that cant be the issue, ive done a few css customisation here and there but even when removing them i see no difference…..

    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @ezzmay007!

    Please head over to “WooCommerce > Status > Tools” and “Regenerate” the product lookup tables, and let us know if that resolves the issue.

    Cheers!

    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @ezzmay007,

    It’s been a while since we heard back from you so I’m going to mark this topic as resolved. If you do need anything, please let us know.

    Take care,

Viewing 6 replies - 1 through 6 (of 6 total)
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