Support » Plugin: Simple Download Monitor » Sort by Downloads

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you provide more information. This will help me further understand what you are trying to achieve.

    Thank you

    Thread Starter justinkeating

    (@justinkeating)

    mbrsolution ::

    Please view the scr shot below
    https://ibb.co/bQLd3BN

    When looking at the downloads POST and order_by count of downloads, it does not filter it correctly…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, just for testing purposes. Can you disable all other plugins except ours. Then carry out a test by clicking on the Downloads filter.

    Let me know what happens.

    Thank you

    Thread Starter justinkeating

    (@justinkeating)

    mbrsolution ::

    We have deactivated all plugins being used and still are encountering this issue!

    Let me know next steps,
    :: Justin

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for carry out this troubleshooting step. I have submitted a message to the developers to investigate further your issue/findings.

    Kind regards

    Thread Starter justinkeating

    (@justinkeating)

    mbrsolutions ::

    Thanks for looking into this for me !

    :: Justin

    Thread Starter justinkeating

    (@justinkeating)

    @mbrsolution ::

    Has there been any movement on this issue?

    Thanks,
    :: Justin

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Unfortunately none at present.

    Thank you

    Thread Starter justinkeating

    (@justinkeating)

    mbrsolution ::

    Is there any way I can get some movement on this ticket, or tell me a good direction to talk to plugin creators ?

    Thanks,
    :: Justin

    Plugin Author mra13

    (@mra13)

    Since the downloads are counted from a separate table than the custom post types, there is not a simple way to handle this nicely. So we will remove that sort option on that “Downloads” column. Sorry about this.

Viewing 10 replies - 1 through 10 (of 10 total)
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