Thanks for the question. If you want to send one of the svg files you’re having issues with, I can test quickly to see if it’s a problem with the file or something else.
I’d also suggest checking the Safe SVG Settings under Settings > Media to ensure your role is allowed to upload svgs.
Thread Starter
psyphi
(@psyphi)
Thank you for your quick reply. Admin role is checked in Settings -> Media and this is my role. Since I cannot find any option how to upload files here, please check the wetransfer link for the files examples. Thank you for your support 🙂 https://we.tl/t-6GZK28HA1U
Hmm.. all three of those svgs uploaded just fine when I tested. The only time I’m able to get that same error message is if I remove my role from settings or if I disable the plugin.
Are you using the latest version of Safe SVG? And did you download it from WordPress.org or from GitHub?
Thread Starter
psyphi
(@psyphi)
I double checked – the role settings are correct.
I just downloaded it via the WordPress backend so I assume it is the latest version. Is there any known plugin with which it could interfere?
I’m not aware of any plugin conflicts but that is probably a good next step. If you could let me know what other plugins (and versions) you have active, I can look at those.
Also what WordPress version, PHP version and what theme you’re running. Thanks!
