Support » Plugin: SSU - WordPress Amazon S3 & Wasabi Smart File Uploads Plugin » Sorry, you are not allowed to access this page.

Sorry, you are not allowed to access this page.

  • Resolved Johannes

    (@baymarketingco)


    2 years, 10 months ago

    Hi,

    I installed your plugin at master.baymarketingco.com, added the text to my wp-config.php as per the plugin’s instructions, but got this error: “Sorry, you are not allowed to access this page.” when I tried to upload my files.

    I’m using a trial of Wasabi, which I understand doesn’t allow public access for the trial.

    Could this be the problem?

    If so, is there a way around the issue?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • BWPS Team

    (@buildwps)

    2 years, 10 months ago

    Hi @baymarketingco,

    Thanks for reaching out to us.

    Are you keeping this line on your wp-config.php?

    define(‘SSU_CAPABILITY’, ‘capability’)

    If so, please remove that or replace the “capability” with a real WordPress capability.

    Please let us know if it works for you.

    You may also want to drop us an email to hello(at)preventdirectaccess.com so that we can reply to you faster.

    Thread Starter Johannes

    (@baymarketingco)

    2 years, 10 months ago

    Morning,

    Thanks for replying.

    I don’t understand how this plugin works.

    I blanked off that line and that fixed the access error.

    But now, when I click the Upload Files link under your plugin name on the plugins page, it shows the following page: https://pasteboard.co/JiusqI3.jpg.

    The Choose file button doesn’t make sense, because that lets me upload from my computer, not my library.

    When I check the debug log, it gives the following error:

    SSU Message: Error executing “ListObjects” on “https://s3.eu-central-1.amazonaws.com/master.baymarketingco.com?delimiter=%2F&prefix=%2F&encoding-type=url”; AWS HTTP error: Client error: GET https://s3.eu-central-1.amazonaws.com/master.baymarketingco.com?delimiter=%2F&prefix=%2F&encoding-type=url resulted in a 403 Forbidden response: InvalidAccessKeyIdThe AWS Access Key Id you provided (truncated…) InvalidAccessKeyId (client): The AWS Access Key Id you provided does not exist in our records. – InvalidAccessKeyIdThe AWS Access Key Id you provided does not exist in our records.

    There’s no problem with the keys I supplied.

    Any ideas?

    Thanks!

    BWPS Team

    (@buildwps)

    2 years, 10 months ago

    Hello @baymarketingco,

    It looks like either the User doesn’t have enough permission or your Access keys are entered wrongly.

    Can you please follow our tutorial on how to create Wasabi bucket and get access keys as well as double-checking the above information?

    Please let us know if it works for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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