SORRY, WE ARE UNABLE TO PROCESS YOUR PAYMENT AT THIS TIME. PLEASE RETRY LATER

  • Resolved erguncift

    (@erguncift)


    4 years, 5 months ago

    Hi,

    Im having this error since a couple days when someone tries to pay with STRIPE.
    SORRY, WE ARE UNABLE TO PROCESS YOUR PAYMENT AT THIS TIME. PLEASE RETRY LATER

    I havent made any recent changes to my wordpress website.

    Does anyone know why this is happening?

    thanks for your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • webhk

    (@webhk)

    4 years, 5 months ago

    same problm but i just intall fresh plugin and just set up stipe account.

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    4 years, 5 months ago

    Hi @erguncift,

    If things are still not working in WooCommerce, I would enable logging under WooCommerce > Settings > Payments and select Manage next to Stripe. Then at the bottom of those settings you’ll see a checkbox to enable Logging.

    ![https://cld.wthms.co/20lTOr](https://cld.wthms.co/20lTOr+)
    Image link: https://cld.wthms.co/20lTOr

    Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Stripe log for every day that logging is enabled.

    ![https://cld.wthms.co/qK6BmL](https://cld.wthms.co/qK6BmL+)
    Image link: https://cld.wthms.co/qK6BmL

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    4 years, 5 months ago

    Following up @webhk, looks like you also created your own thread for your Stripe issues. If so, thank you, we’ll keep working on your troubles directly in your own thread. 🙂

    ineein

    (@ineein)

    4 years, 4 months ago

    Hi! I am experiencing the same problem since a couple of days out of nowhere.
    This is what the error log says:
    2019-12-08T09:44:43+00:00 DEBUG
    ====Stripe Version: 4.3.0====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] => cus_GK0K7zOkI3z87b
    [source] =>
    [source_object] =>
    )

    ====End Log====

    Thanks for helping me out!
    Best, Bettina

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    4 years, 4 months ago

    @ineein could you please start your own thread? We don’t always catch responses on older threads and it can get complicated to troubleshoot multiple problems in one thread. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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