SORRY, WE ARE UNABLE TO PROCESS YOUR PAYMENT AT THIS TIME. PLEASE RETRY LATER

  • Resolved Radoslav Ivanov (Rad)

    (@crowvision)


    4 years, 2 months ago

    Hello,

    I am currently having issues with Stripe not working. I tried to buy something, but it always says it’s not available at the moment.

    I have a stripe account, live key, secret key, secret publishable from web hook and followed all the instructions.

    Still the plugin wasn’t showing payment gateways at the express checkout, but only at the final product checkout.

    Below you can see my error logs, which I captured, so I may receive support.

    Error logs: https://pastebin.com/48KiQMRD

Viewing 5 replies - 1 through 5 (of 5 total)
  • Igor H

    (@ihereira)

    4 years, 2 months ago

    Hello,

    Regarding Express Checkouts please note this functionality will work if the device is compatible and if the browser has an Apple Pay/Google Pay wallet or a saved credit card on your browser.

    To check better, you can provide us a copy of your site’s system status report, it is under WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    And please provide the product URL that is showing the issue.

    We’ll look forward to hearing from you.

    Thread Starter Radoslav Ivanov (Rad)

    (@crowvision)

    4 years, 2 months ago

    Hello,

    this is the status log in a pastebin – https://pastebin.pl/view/b643b82c

    This is the product URL. It happens to each product – https://minecraftguider.com/product/minemarket-minecraftweb-store-for-wordpress/

    Igor H

    (@ihereira)

    4 years, 2 months ago

    Hello,

    Thanks for the info,

    I’d like to clarify, by any chance was the product price modified? When checking the logs I can see an error regarding the amount:

    https://stripe.com/docs/error-codes/amount-too-small
    [message] => Amount must convert to at least 50 cents. $0.50 converts to approximately €0.48.

    This error appears when the amount is less than the minimum permitted. Also, the checkout is showing PayPal, and Coinbase, with no cards (No Stripe) option.

    Please enable Stripe on your checkout, and try again with a larger product amount.

    Let me know if the issue persists. Thanks.

    Thread Starter Radoslav Ivanov (Rad)

    (@crowvision)

    4 years, 2 months ago

    Worked like a charm. Thank you for the clarification

    Igor H

    (@ihereira)

    4 years, 2 months ago

    Glad to hear that.

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

    Best.

Viewing 5 replies - 1 through 5 (of 5 total)

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