• I get the error message “sorry this product is unavailable. please choose a different combination” on variable products for certain combinations. I have tried everything and i can’t figure out why this is happening. I am using woo commerce and Venedor theme.
    Can someone PLEASE help me!!

    https://wordpress.org/plugins/woocommerce/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Please post a link to a product page stating one variation that you think should be available but is not. The page markup may have clues.

    Thread Starter lydiaah_2000

    (@lydiaah_2000)

    Thank you Lorro! Here is think link to one of the items. Basically, this is happening with all of my bracelets. everything on all items should say available.

    http://www.wilojewelry.com/product/amazonite-wrist-mala/

    Had a look and, for me, most of the variations are purchasable, though a few are not. Looks like the ones that are not are either not setup fully or there is some corruption in the list. On the product page, Product data section, variations tab, every product has an #id number next to it. Please have a look at:

    #3795 – no attribute set. This one worries me the most as a possible source of problems.
    #3796, #3752 – Gold Hamsa – not visible: ensure these are enabled. Look for the enabled checkbox.
    #3753, #3797, #3798, #3743 Gold Lotus – not visible: ensure these are enabled
    #3754 Gold OM – not visible: ensure this is enabled
    #3748, #3747 Gold Peace sign – not visible: ensure these are enabled
    #3788, #3787, #3756, #3759, Gold Tree of Life – not visible: ensure these are enabled
    #3744, #3757 Rose Gold Om – not visible: ensure these are enabled

    If you can’t find any of these ids, or if you find one that is in fact enabled, it looks like there is some corruption in the list. If an #id is in the markup it should be in the variations list. This problem has been reported on here rarely, but its difficult to be sure without double checking the variations setup.

    If you can find one that I say is not visible, based on the inspection of the page markup, and it is in fact enabled, could you do a screenshot of that particular variation’s setup box, so its other settings can be checked. Pick just one as a sample.

    If this just can’t be resolved, probably the best way of going forward would be to remake the product page and then delete the current product.

    Thread Starter lydiaah_2000

    (@lydiaah_2000)

    Hi lorro!

    I have everything set to enable but as soon as i save it, it reverts and unchecks the “enable” box and then the go out of order and the variations set sometimes revert back to blanks as well. I have also tried to create new products and even a new category and redo it that way. the same thing happens.

    OK, so its not a settings problem then. I think the next thing is to look for a conflict. Consider deactivating all plugins except WC, does the enable box worK? If so, reactivate plugins one-by-one to try to identify which one isn’t co-operating with WC. If no, there are further steps.

    Thread Starter lydiaah_2000

    (@lydiaah_2000)

    ok. Thank you Lorro. I will try that.

    Thread Starter lydiaah_2000

    (@lydiaah_2000)

    lorro i have removed every single plugin except for woocommerce and the problem has not gone away.

    OK, next you should try the default TwentyFourteen theme. If then you have the problem, we know it is a theme issue. If you still have the problem, then at this point you should have just WP, WC and 2014 a combination which we know does work. If it doesn’t for you, then one of those elements is corrupted. Try a manual update of WP
    http://codex.wordpress.org/Updating_WordPress
    (don’t lose wp-config.php!)
    a reinstall of WC (you may lose your WC settings, though not your products)
    both from fresh downloads.

    Another approach would be to install everything afresh in a sub-directory, and when the new install is working, point your url to it.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘sorry this product is unavailable. please choose a different combination’ is closed to new replies.