Support » Plugin: Publish To Apple News » Sorry, this channel, topic or section isn’t available in Apple News.

  • Resolved priyankac

    (@priyankac)


    Hello,

    Recently we are using Publish To Apple News plugin.

    We have done all the configuration and when we publishing a post we got the message “successfully pushed apple news” and our article status is LIVE.

    When we are open our channel URL still it shows “Sorry, this channel, topic or section isn’t available in Apple News”.

    We have done configuration last 6 days still our channel is not available

    Not understanding why our channel is not available?

    Please help us

    Thank You

Viewing 1 replies (of 1 total)
  • Plugin Author Kevin Fodness

    (@kevinfodness)

    Has Apple approved your channel? If Apple has not yet approved your channel, then it would make sense that it’s not visible in the app. You will need to follow up with Apple about this.

    What happens when you visit the article URL directly? It is available in the article view, under the Apple News box, in Publish Information, under the Share URL heading. You should be able to open that URL in the News app and see your article contents. If you can’t view the article on the News app, then you will need to follow up with Apple, as their API has reported success (the LIVE status comes from Apple’s API).

Viewing 1 replies (of 1 total)
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