“Sorry, there was an error and your notes may not be saved”

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Aubrey Portwood

    (@aubreypwd)

    5 years, 3 months ago

    Do you know how to use the Chrome/Firefox/Safari developer tools? I’m curious what’s happening in your Network tab there…

    Thread Starter facundobarri

    (@facundobarri)

    5 years, 3 months ago

    At first I thought it was Brave’s shields affecting the performance. Turned shields off and problem continues.

    Error occurs not on the first 403 but after the 500 response code.

    Here’s the network log:

    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    editor-height.js?ver=1561756307:17 Uncaught TypeError: Cannot set property ‘rememberNoteHeight’ of undefined
    at editor-height.js?ver=1561756307:17
    (anonymous) @ editor-height.js?ver=1561756307:17
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    g @ ?v=2.0:6
    _ @ ?v=2.0:6
    o @ ?v=2.0:6
    jquery.js:4 POST https://piensoluegopienso.com/wp-admin/admin-ajax.php?_fs_blog_admin=true 500
    send @ jquery.js:4
    ajax @ jquery.js:4
    window.WPNoteUpSave.prv.save @ save.js?ver=1.3.0:134
    (anonymous) @ save.js?ver=1.3.0:201
    setInterval (async)
    (anonymous) @ save.js?ver=1.3.0:198
    c.fire @ tinymce.min.js:2
    fire @ tinymce.min.js:2
    Rp @ tinymce.min.js:2
    t @ tinymce.min.js:2
    C @ tinymce.min.js:2
    d @ tinymce.min.js:2
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    g @ ?v=2.0:6
    _ @ ?v=2.0:6
    o @ ?v=2.0:6
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    g @ ?v=2.0:6
    _ @ ?v=2.0:6
    o @ ?v=2.0:6

    Issue also happening in Safari

    • This reply was modified 5 years, 3 months ago by facundobarri.
    kwebdesign

    (@kwebdesign)

    5 years ago

    I’m having the same problem. Any ideas yet?

    Plugin Author Aubrey Portwood

    (@aubreypwd)

    4 years, 9 months ago

    I just gave this a test in PHP 7.2, and 5.6 in the latest WP and Safari, Chrome and FF. It’s a fresh WP install with only this plugin installed. Can I get a list of plugins you have installed?

    michaelmccranie

    (@michaelmccranie)

    4 years, 9 months ago

    Any chance this was figured out?

    I’m having the same error. It’s a new site and I was using this on my first post, so I went ahead and deactivated all plugins. I still had the error or errors. I have to close the page as the popup either keeps popping up or there are 1000’s of them.

    I was running php7.2, I changed it to 7.4 to test and got the same error. I’m in Chrome with the newest WP version, and originally was using genesis and a child theme. For testing, I went back just the 2020 theme and I still got the error.

    I love the idea of the plugin. Please let me know if you need any more information from me and thank you for creating this and your work on the plugin.

    Plugin Author Aubrey Portwood

    (@aubreypwd)

    4 years, 9 months ago

    I had already installed it on the latest WP, using the latest twenty* theme, as I had mentioned above and all seemed to be working fine. I will give it another test and see if I can duplicate…

    DeveloperWil

    (@developerwil)

    4 years, 9 months ago

    Same issue here but only if you have something in the Notes field and leave your browser tab open in edit mode for 15-30 mins.

    Plugin Author Aubrey Portwood

    (@aubreypwd)

    4 years, 9 months ago

    Interesting about the 15 minute issue, maybe a nonce is expiring or something… Thanks for the feedback there!

    Plugin Author Aubrey Portwood

    (@aubreypwd)

    4 years, 8 months ago

    Can everyone here please share with me:

    1) What platform are you using? WordPress.com? Self-hosted? WP Engine?
    2) What WP version are you using?
    3) What theme are you using?
    4) What plugins do you have installed and activated?

    I am testing this today and still have yet to see this error on a fresh install with no other plugins, Twenty* theme, and PHP 7.x…

    Thread Starter facundobarri

    (@facundobarri)

    4 years, 8 months ago

    If you want to you can connect to my pc with remote desktop or something similar. No problem with that

    1) I am using Bluehost
    2) WordPress 5.2.5
    3) Genesis Child 3.2.1
    4) And I have 32 active plugins

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    Plugin Author Aubrey Portwood

    (@aubreypwd)

    4 years, 8 months ago

    Please checkout: http://aubrey.pw/d/2019/1580489835.mp4

    There I at least show you my environment that I’m testing in. One other piece of information that will help out is what version of WP Noteup you’re running. In my case I’m running 1.3.0 off the WP Plugins Repo.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘“Sorry, there was an error and your notes may not be saved”’ is closed to new replies.