Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Justin Sainton

    (@justinsainton)

    Do your products have weights set? Are you using a third-party shipping module that depends on weights?

    Thread Starter kangharp

    (@kangharp)

    No i’m not using a third party shipping module, i’m trying to use the flat rate feature. Sorry this might be a silly question, but what do you mean by weight sets, like actual weight of the product itself? So far I’ve just entered in the flat rate and that was it.

    Its a really good idea to put in the weight of the item even if you don’t have to rely on it. I found I had all sorts of issues until I input all my weights and dimensions.

    Plugin Author Justin Sainton

    (@justinsainton)

    Yeah, I am referring to the weight of the product itself – though if you’re only using flat rate – that should be irrelevant.

    Thread Starter kangharp

    (@kangharp)

    yeah, I put the the weight of the product and the dimensions as well.

    Plugin Author Justin Sainton

    (@justinsainton)

    Hmm, that’s truly bizarre. If you have a link to share, that might be helpful in debugging.

    Thread Starter kangharp

    (@kangharp)

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Sorry, online ordering is unavailable to this destination and/or weight. Please’ is closed to new replies.