Title: Sorry no data Last modified: August 22, 2016 --- # Sorry no data * Resolved [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/) * I installed the plugin yesterday, Gave it some time and only shows data in the all-time tab I checked the wp_head, the tables are there and I am not using any cache plugin. you can see the page here [http://vif.com.mx/site/cambiando-de-tema-2/](http://vif.com.mx/site/cambiando-de-tema-2/) * Thank you * [https://wordpress.org/plugins/wordpress-popular-posts/](https://wordpress.org/plugins/wordpress-popular-posts/) Viewing 15 replies - 1 through 15 (of 55 total) 1 [2](https://wordpress.org/support/topic/sorry-no-data/page/2/?output_format=md) [3](https://wordpress.org/support/topic/sorry-no-data/page/3/?output_format=md) [4](https://wordpress.org/support/topic/sorry-no-data/page/4/?output_format=md) [→](https://wordpress.org/support/topic/sorry-no-data/page/2/?output_format=md) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409576) * Hi there, * It seems to be a problem with the WPML plugin. Which version do you have installed on that site? * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409646) * Hello, I am using Polylang 1.4.5 but the site is live and cant go on deactivating plugins freely * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409658) * Ah, I see. It seems Polylang doesn’t like it very much when other plugins use WPML APIs directly instead of theirs. I’ll see what I can do. * **Edit:** yep, it’s because of Polylang. When only WPML is installed the plugin works fine (just tested locally), but Polylang messes with it somehow. * The good people of Polylang say that the way plugins detect WPML (including WPP) [is wrong](http://polylang.wordpress.com/2014/05/30/fatal-error-call-to-a-member-function-on-a-non-object-in/)– even if [the people at WPML forums say it’s OK to do it that way](http://wpml.org/forums/topic/api-to-get-the-default-language/). * [blogseolady](https://wordpress.org/support/users/blogseolady/) * (@blogseolady) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409672) * I believe I’ve used this plugin before. Sometimes it would say “no data” after I moved things around or installed/unstalled plugins and widgets. What do you mean by “all time tab” only? I don’t read Spanish well. It seems you have tabs for latest, popular and best. There seems to be a message like “Sorry nothing to show here” in the popular tab, but there are three posts displayed there. * It’s been so long since I worked on the site that I used it in, I can’t recall its features right now. Are you looking for like “most popular today,” most popular this week,” etc.? * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409673) * Oh I see, aaaand… what should I do? try another plugin or is there a way around this? I was really into your plugin * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409674) * hello there blogseolady, the “all time” tab is inside the admin of the plugin. the posts you are seeing displayed are from another plugin that I have been testing and wanted to see if it would do. I am looking for an all time most popular * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409679) * There might be a way around it but since I’m busy and can’t check for myself at the moment, you’ll have to do it for me: 1. Go to _Plugins > Editor_ and select _WordPress Popular Posts_ from the dropdown on the right. 2. Find: 3. ``` // WPML support, get original post/page ID if ( defined('ICL_LANGUAGE_CODE') && function_exists('icl_object_id') ) { global $sitepress; $id = icl_object_id( $id, get_post_type( $id ), false, $sitepress->get_default_language() ); } ``` 4. … and change it to: 5. ``` // WPML support, get original post/page ID if ( defined('ICL_LANGUAGE_CODE') && function_exists('icl_object_id') ) { $wpml_options = get_option( 'icl_sitepress_settings' ); $id = icl_object_id( $id, get_post_type( $id ), false, $wpml_options['default_language'] ); } ``` 6. Hit the _Update file_ button to save changes. * Please let me know how it goes. * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409684) * I just tried it, I also disabled the other plugin I was testing, just to be sure, and it still says there is nothing to show :/ * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409685) * Check again, the plugin is working now 🙂 You didn’t need to disable Polylang, though. The “fix” I posted above was to have WPP to be able to coexist with Polylang 😛 * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409686) * Oh, and keep in mind that WPP can only track posts / pages from your own site. It cannot track external links such as “Los maestros y sus enseñanzas”. * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409687) * Oh great! maybe it needed some time :). Although in the admin it shows a bunch of posts that are not shown in the page :S maybe it’s the filters. But those external links such as “los maestros y sus enseñanzas” are regular posts that have a redirect to the external site, even trough that method they cannot be tracked? * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409688) * yup, it was the filter, now it shows perfectly, now i need to tweak the css and thats it. Also, it worked with the redirects! 🙂 Thank so much * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 6 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409689) * Awesome 🙂 I thought these were mere RSS feeds or something, hence the notice above. Now I see you’re using post type formats (right?). * Anyways, thanks for helping me test! Enjoy the plugin! * Thread Starter [lupach](https://wordpress.org/support/users/lupach/) * (@lupach) * [11 years, 5 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409915) * Hi there Hector, it’s doing it again… Since the beginning of the month it started saying no data again, I thought it was because it was on a monthly basis and it had no views yet. But the backend is registering new views everyday. I just updated the plugin and did again the fix you told me to do last time. But still no data is displayed. If I only write [wpp] it shows 5 posts from today. That’s good… BUT If I try to display the way that I had a month ago, like this: `[wpp range="monthly" header_start="

" header_end="

" order_by="views" post_type ="post" title_length=25 excerpt_length=55 stats_views=0 stats_date=1 post_html ="
  • {thumb} {text_title}

    {summary}

    " limit=12]` * It says no data, I tried giving it some time and see what’s the deal.. but no luck, could you help me out please? * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 5 months ago](https://wordpress.org/support/topic/sorry-no-data/#post-5409916) * Hi! * There were some issues with 3.2.0 and so a new release is available. Please update and let me know if the issue persists, alright? Viewing 15 replies - 1 through 15 (of 55 total) 1 [2](https://wordpress.org/support/topic/sorry-no-data/page/2/?output_format=md) [3](https://wordpress.org/support/topic/sorry-no-data/page/3/?output_format=md) [4](https://wordpress.org/support/topic/sorry-no-data/page/4/?output_format=md) [→](https://wordpress.org/support/topic/sorry-no-data/page/2/?output_format=md) The topic ‘Sorry no data’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) * 55 replies * 7 participants * Last reply from: [andrake](https://wordpress.org/support/users/andrake/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/sorry-no-data/page/4/#post-5409967) * Status: resolved