Support » Plugin: WordPress Popular Posts » Sorry. no data so far

  • Resolved davidmortimer

    (@davidmortimer)


    Hi. I installed the Popular Posts plugin. It seems to work perfectly when sorting under the “Comments” setting. However when sorting under either “total views” or “avg daily views” I get the error message:
    “Sorry. No data so far.”
    Displayed where the widget should be.
    I was using a caching plugin, which I deactivated. I am still getting the issue.

    Here is my debug screen:
    Plugin Configuration
    Performance Nag: Inactive

    Log Limit: No

    Log Views From: Everyone

    Data Caching: Yes, 1 minute

    Data Sampling: No

    External object cache: No

    WPP_CACHE_VIEWS: No

    System Info
    PHP version: 7.3.18

    PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, SimpleXML, soap, sockets, sqlite3, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, wddx, xmlreader, xmlrpc, imagick, ionCube Loader

    Database version: 5.7.23-23

    InnoDB availability: YES

    WordPress version: 5.4.1

    Multisite: No

    Active plugins: 404page – your smart custom 404 error page 11.2.2, Add Featured Image Column 1.1.5, Akismet Anti-Spam 4.1.5, Breadcrumb NavXT 6.4.0, Classic Editor 1.5, Contact Form 7 5.1.9, Content Views 2.3.2, Envira Gallery Lite 1.7.8.8, Google Analytics for WordPress by MonsterInsights 7.10.4, Ivory Search 4.4.7, Jetpack by WordPress.com 8.5, MOJO Marketplace 1.5.3, Organic Builder Widgets 1.4.7, Pages with category and tag 0.9.0, Recent Posts Widget With Thumbnails 6.7.0, Shared Counts 1.3.0, SVG Support 2.3.18, Unique Headers 1.7.12, UpdraftPlus – Backup/Restore 1.16.25, WordPress Popular Posts 5.1.0, WP-Paginate 2.0.7, WPForms Lite 1.6.0.2, Yoast SEO 14.1

    Theme: Bento (2.4) by Satori Studio

    Please could I get help?

    Thanks!

    The page I need help with: [log in to see the link]

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