Support » Plugin: Contact Form by BestWebSoft » Sorry, email message could not be delivered

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Gabster,

    Thank you for contacting us.

    Please follow the instructions below:

    1) Check the plugin settings => ‘What to use?’ => change the lines from wp-mail to mail and vice versa.
    2) Email messages can be marked as spam on the server.
    Choose another email instead of the admin’s one (‘Use this email:’ block) – for example, gmail or similar. Try to specify your email – for example, gmail or similar in The email address settings in the ‘From’ field instead of User email. If the message is sent, it means that email filtering is set on your server.
    3) Install an extra plugin called SMTP by BestWebSoft (https://wordpress.org/plugins/bws-smtp/), and then configure it accordingly. When done, open the “Send A Test Email” tab on the plugin settings page, check an option “Display log” and send a test email. Then examine the plugin log for any errors after a test email is sent. If some errors occurred, you need to fix them. Please note that it is necessary to set SMTP by BestWebSoft the same way your contact form is set before sending a message.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – http://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

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