"Sorry, but you must enter a strong password"

  • Resolved ctenos

    (@ctenos)


    9 years, 9 months ago

    Help, please – locked out of back end!

    I just tried to log into WP-admin for the first time in a few weeks. Password not accepted, so asked for re-set link.

    When I tried this, got error message above. After reading other posts on this topic, tried disabling all plugins by changing Plugins folder name to PluginsXXX in site file manager. Didn’t help.

    In case it’s relevant, I recently moved site to another hosting provider.

    Thanks for any assistance.

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  • Thread Starter ctenos

    (@ctenos)

    9 years, 9 months ago

    Can anyone please help? I am completely unable to access my admin area. Things I have tried:

    – In main site cPanel, changed name of Plugins folder (wp-content folder) to PluginsXXX, and plugins.php (wp-admin folder) to plugins.phpXXX. I assume that should have deactivated all plugins!

    – In phpMyAdmin, re-entered passwords for both admin accounts, converting them to MD5. (Tried this on another blog to confirm the procedure.)

    – Also in phpMyAdmin, changed contact e-mails for both accounts.

    Still can’t login to wp-admin with either actual password or MD5-coded version. Password is of the general form %&%abcDEF123ghi%&%, total about 22 characters, but password reset page (accessed from reset e-mail) still won’t accept it, saying “must enter a strong password.”

    I also keep getting locked out. Doesn’t a plugin control that?

    There must be some way to get back in – please help!

    Thread Starter ctenos

    (@ctenos)

    9 years, 9 months ago

    Fixed.

    Turning off all plugins at once by changing folder name didn’t work – don’t know why. But changing the name of just the “Better WP Security” item allowed login to wp-admin. From Plugins menu, re-activated iThemes Security, then unticked “require strong password.” Everything OK now.

Viewing 2 replies - 1 through 2 (of 2 total)
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