Sorry, an error occurred while processing your request.

  • Resolved devpokhariya

    (@devpokhariya)


    5 years, 6 months ago

    I got this message[written below] on payment page it was working fine earlier but now it its not working.
    Also it is not working on SSL approved server some Javascript error.
    Load unsafe script
    I am using chrome browser after i click load unsafe script it worked but i got this line
    error though.

    “Sorry, an error occurred while processing your request. We are working to fix it”

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Paul Kevin

    (@rixeo)

    5 years, 2 months ago

    Hi @devpokhariya ,

    Are you still facing this issue? Was it related to the iframe loading on PesaPal? Please ensure that your server resources are loading with the same protocol as the site, the plugin does not have and js included.

    Thanks

    ciphertz

    (@ciphertz)

    5 years, 1 month ago

    Hi@rixeo
    am facing the same problems how to fix this.

    Plugin Author Paul Kevin

    (@rixeo)

    5 years, 1 month ago

    Hello @ciphertz,

    Please liaise with PesaPal to resolve this issue. This plugin is only an implementation of their gateway.

    Warm Regards
    Paul Kevin

    ciphertz

    (@ciphertz)

    5 years, 1 month ago

    I contacted them yesterday they said that it has to do with the plugin i just don’t understand

    Plugin Author Paul Kevin

    (@rixeo)

    5 years, 1 month ago

    I’ve just sent them an email. Its an issue on their side

    ciphertz

    (@ciphertz)

    5 years, 1 month ago

    Thanks !

    ciphertz

    (@ciphertz)

    5 years, 1 month ago

    HELLO@rixeo

    The site am working with did not have ssl certificate, I installed the certificate and the error “Sorry, an error occurred while processing your request. We are working to fix it”
    was Gone, However once a customer places a button “place order” displays
    ORDER NUMBER,DATE,TOTAL,PAYMENT METHOD as pesapal
    Then it loads to infinity.
    Cant figure out what is going on.try to order anything

    • This reply was modified 5 years, 1 month ago by ciphertz.
    Plugin Author Paul Kevin

    (@rixeo)

    5 years, 1 month ago

    Hey there @ciphertz,

    Could you please share more details to my email paultitude[at]gmail[dot]com

    Thanks

    ciphertz

    (@ciphertz)

    5 years, 1 month ago

    check email

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Sorry, an error occurred while processing your request.’ is closed to new replies.