Sometimes shortcodes are sanitized and disabled

  • sakoryu

    (@sakoryu)


    1 year, 1 month ago

    This plugin is very useful, but sometimes Fontawsome shortcodes and custom CSS are sanitized and disabled when duplicating a page. In that case, you need to set all the disabled code on the page again. It seems to be interfering with other plugins, but the cause cannot be identified.

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  • duplicatepagesupport

    (@duplicatepagesupport)

    1 year, 1 month ago

    Hi Sakoryu,

    Thanks for taking the time to leave us a review. We’re thrilled to hear you find the Duplicate Page plugin useful!
    We’re sorry to hear about the issue with FontAwesome shortcodes and custom CSS being sanitized or disabled during page duplication. That’s definitely not the experience we want for you.

    Our team is looking into potential conflicts with other plugins that might cause this behavior. To help us pinpoint the issue, could you share more details about your setup at support@duplicatepro.com? We’d love to investigate and find a solution to ensure a smoother experience.

Viewing 1 replies (of 1 total)

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