Something wrong with the server's configuration

  • holyman842

    (@holyman842)


    9 years, 5 months ago

    Hi,

    I had an old version of wordpress and I did a manual upgrade to version 4.0. I am getting this error when I go into the Add new in Themes. Website is http://trueskills.in

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    I even installed wordpress in a sub domain in http://trueskills.in/new. Its a fresh install but when I try to install a plug in it says

    Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /home/trueskil/public_html/new/wp-admin/includes/plugin-install.php on line 77

    Please advise.

    Best,
    Arindom

Viewing 10 replies - 1 through 10 (of 10 total)
  • lorro

    (@lorro)

    9 years, 5 months ago

    The server configuration requirements for WordPress are here:
    https://wordpress.org/about/requirements/
    basically:
    PHP version 5.2.4 or greater
    MySQL version 5.0 or greater

    Does your webserver meet these requirements?

    Thread Starter holyman842

    (@holyman842)

    9 years, 5 months ago

    Hi,

    These are the stats that my webserver has.

    Apache version 2.2.24
    PHP version 5.2.17
    MySQL version 5.1.61-rel13.2-log
    Architecture x86_64
    Operating system linux

    I hope this helps. I also contacted my hosting provider. No luck yet 🙁

    Thanks,
    Arindom

    lorro

    (@lorro)

    9 years, 5 months ago

    OK.

    WordPress could not establish a secure connection to WordPress.org

    As this is the case, you could try downloading the .zips for any themes or plugins to your local machine and upload from there. That way, WordPress does not need to connect to wordpress.org.

    Thread Starter holyman842

    (@holyman842)

    9 years, 5 months ago

    Yes, That is a solution but the backend is dead slow. Its impossible to work with.
    I will do it manually but, aan this problem be solved?

    Thanks for the help so far,
    Arindom

    lorro

    (@lorro)

    9 years, 5 months ago

    the backend is dead slow

    The ping test gives 126ms for me, 20-30ms is more usual.

    I’ve used this service:
    http://www.yougetsignal.com/tools/web-sites-on-web-server/
    and its told me that there are over 1000 other sites on your webserver. Hosts cram them on to keep costs down and performance suffers. Consider asking your host to transfer you on a better performing webserver, or consider another host.

    Thread Starter holyman842

    (@holyman842)

    9 years, 5 months ago

    Hi,

    The frontend is ok. 126 ms sounds right. But the backend is way too slow. It takes 40 seconds to load the plugins page or even the dashboard.
    This is definitely connected to the site not connecting to wordpress.org.

    I am looking forward to your opinion.

    Kind Regards,
    Arindom

    lorro

    (@lorro)

    9 years, 5 months ago

    The slow hardware is not helping, but have you considered trying the debug steps:
    – on the admin page, check the console for any javascript errors or missing files
    – take a backup before going further, deactivate all plugins, if the problem resolves, reactivate the plugins one-by-one to identify the one that’s causing the issue.
    – try the default TwentyFourteen theme to be able to rule out a theme issue
    – reinstall WordPress to rule out a corrupted or incomplete install

    Thread Starter holyman842

    (@holyman842)

    9 years, 5 months ago

    Hi,

    I get this error in WP News in the dashboard

    RSS Error: WP HTTP Error: couldn’t connect to host

    RSS Error: WP HTTP Error: couldn’t connect to host

    I installed the plug in HTTPS Tester and below is the log that I get

    Since WordPress 3.7, all communication to WordPress.org is attempted over HTTPS, this is to improve security and make it harder for someone to perform a MITM attack against a WordPress site.

    Unfortunately, there have been reports that some hosts configurations are not allowing it to work, this plugin is used to debug it and find out what’s going on.

    [PASS]: Your WordPress install claims to support HTTPS Connections
    [PASS]: Checking that the HTTPS Root Certificate bundle exists and is accessible
    [PASS]: cURL is installed and supports SSL communication, cURL Details: version_number=464896; age=3; features=34333; ssl_version_number=0; version=7.24.0; host=x86_64-unknown-linux-gnu; ssl_version=OpenSSL/0.9.8b; libz_version=1.2.3; protocols=dict,file,ftp,ftps,gopher,http,https,imap,imaps,pop3,pop3s,rtsp,smtp,smtps,telnet,tftp
    [PASS]: OpenSSL is installed. OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008 9469999
    [PASS]: Checking if stream_socket_client exists
    [PASS]: Checking if openssl_x509_parse exists
    [PASS]: Verifying api.wordpress.org resolves correctly.
    [FAIL]: [Streams] Communication with WordPress.org failed with error: [http_request_failed]: 110: Connection timed out
    [FAIL]: [Streams with a POST body] Communication with WordPress.org failed with error: [http_request_failed]: 110: Connection timed out
    [FAIL]: [cURL] Communication with WordPress.org failed with error: [http_request_failed]: couldn’t connect to host
    [FAIL]: [cURL with a POST body] Communication with WordPress.org failed with error: [http_request_failed]: couldn’t connect to host
    [INFO]: PHP Version: 5.4.24

    In console I pulled up this error.
    Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi)

    I am using Google Chrome. Please let me know if you need more information.

    Thanks,
    Arindom

    lorro

    (@lorro)

    9 years, 5 months ago

    I left answering in the hope someone else would come in because I’m not confident about this, but:

    [FAIL]: [Streams] Communication with WordPress.org failed with error: [http_request_failed]: 110: Connection timed out

    a “timed out” looks like you have slow hardware, bearing in mind the ping test results and the number of other sites on your webserver. You could ask your host’s tech support about this specific point.

    Most sites give the ‘dppx’ recommendation so I don’t think that’s significant.

    Thread Starter holyman842

    (@holyman842)

    9 years, 5 months ago

    Hi,

    Thank you very much for picking up this specific point. I will ask the hosting provider about this point and hopefully the issue will be solved.

    Thanks,
    Arindom

Viewing 10 replies - 1 through 10 (of 10 total)
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