Something went wrong while importing the website content

  • Resolved gilbert254

    (@gilbert254)


    5 years, 9 months ago

    Hi, I keep getting the following error whenever I try to import demo content from elementor or migrating Zelle Lite.


    Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
    If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
    Error log: http://www.servetechsystems.com/wp-content/uploads/ti_theme_onboarding.log

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  • Betty

    (@betydbr)

    5 years, 9 months ago

    Hey @gilbert254,

    We have created a troubleshooting guide for situations like this one. Please check the steps presented there, and if the problem can’t be fixed from the Dashboard settings like the permalinks, better to contact your hosting provider, as we can’t do much from the theme regarding the server-related settings.

    Wait for some time and try importing template again – In case AJAX request failed to connect to the server due to some congestion, this solution will help.

Viewing 1 replies (of 1 total)

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