Hello,
Sorry to hear about this issue.
May I ask if the current version of your Facebook plugin is 2.6.21? If not can you please update it to the latest version?
There is a Github issue that reported this behavior, the issue is still open and it is a high-priority bug, the Facebook for WooCommerce developers are working to fix it.
Please subscribe to the GitHub issue to get notifications once there is an update. Best.
hello,
thx for helping.
The version is 2.6.21.
So you cant help me?
The issue on Gihub is now a half year old, can no one help?
Hi @dannyfritz
This issue is still being looked at by our developers, and there isn’t a permanent fix as of now. While developers are working on it, could you try the workaround that’s shared here to see if that helps?
If that doesn’t help, I’d suggest subscribing to the GitHub issue so you’ll be notified when there are any updates. Feel free to post directly on GitHub if you have any questions related to this bug.
Hello @dannyfritz!
Thanks for the reply!
dont work.
If the suggestions above are not working for you, please follow the GitHub thread as suggested above and look for updates on the issue or try out new and existing workarounds that have worked for other users.
Hope this helps!
Hello,
i test all existing workarounds, but nothing works for me.
Hi @dannyfritz
i test all existing workarounds, but nothing works for me.
Thanks for trying.
I’ve added your case to the Github thread as another instance of the occurrence. You can also add your own comments if you’d like.
We do understand the disappointment, but kindly remain subscribed to the thread so you can receive updates from there.
We truly appreciate your patience.
Thanks!
