Title: Something went wrong
Last modified: February 9, 2024

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# Something went wrong

 *  Resolved [beconceptstudio](https://wordpress.org/support/users/beconceptstudio/)
 * (@beconceptstudio)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-81/)
 * Hello. Since 3 days the plugin form on frontend says “Something went wrong, please
   try after some time” when subscribing. After some test, the problem seems to 
   be the V3 ReCaptcha activations that blocks in some mode the form. Our captha
   is correct and works properly on the whole site, so the problem is restricted
   to the back in stock form. Removing ReCaptcha option, the form works good. Could
   you please help me? Thanks so much.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-went-wrong-81%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [CodeWooGeek Support](https://wordpress.org/support/users/codewoogeeksupport/)
 * (@codewoogeeksupport)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-81/#post-17411930)
 * Hello there,
 * Good Day!!
 * We’re here to assist you.
 * **SOMETHING WENT WRONG ERROR**
 * We have used one layer of security for our ajax requests, which is WP Nonce, 
   but due to the caching mechanism from third party plugins/hosting, this security
   nonce is also cached, which causes this error “Something Went Wrong,Please try
   again after some time.” In some cases, setting up a cache timeout in the plugin
   settings can reduce this kind of issue.
   **How to get rid of this error?**
 * In version 2.0, we added new techniques to avoid the “Something Went Wrong Error”.
   If your site has encountered such issues, we suggest you try the below steps 
   to get rid of the error.
    1. **Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings
       Section -> Frontend Subscribe Form Submission** via one is WordPress AJAX (default)
       and the other one is WordPress REST API Route. Try changing that option to **
       WordPress REST API Route** and checking it out (purge your cache and check it
       out).
    2. If the preceding steps are ineffective, try **Google reCAPTCHA v3 (Invisible
       Recaptcha) – you will need a Site key and a Secret Key of v3– for this.( Admin
       Dashboard-> Instock Notifier-> Settings-> Google reCAPTCHA Settings-> Enable
       Google reCAPTCHA and select Version-> V3 followed by Site Key and Secret Key(
       both fields are required for proper operation)**
 * Since you are experiencing issues with Google reCAPTCHA v3 blocking the subscription
   form, please troubleshoot using the following steps:
    1. Verify the accuracy of the entered Site Key and Secret Key for reCAPTCHA v3 
       in the plugin settings.(**( Admin Dashboard-> Instock Notifier-> Settings-> 
       Google reCAPTCHA Settings**)
    2. Consider generating new reCAPTCHA v3 keys, update the plugin settings, and retest
       the form.
    3. Check for conflicts with other plugins or themes that might affect reCAPTCHA.
       Temporarily deactivate all other plugins, except ‘WooCommerce’ and our ‘Back
       in Stock Notifier for WooCommerce,’ and switch to the default theme/storefront
       to see if the problem persists. Sometimes, conflicts between different plugins
       or themes can cause such issues. This process will also help identify the root
       cause.
 * These steps aim to resolve the issues you’re facing. Please follow them and let
   us know.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Something went wrong’ is closed to new replies.

 * ![](https://ps.w.org/back-in-stock-notifier-for-woocommerce/assets/icon-256x256.
   gif?rev=3349374)
 * [Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/)

## Tags

 * [form not sending](https://wordpress.org/support/topic-tag/form-not-sending/)
 * [reCAPTCHA](https://wordpress.org/support/topic-tag/recaptcha/)

 * 1 reply
 * 2 participants
 * Last reply from: [CodeWooGeek Support](https://wordpress.org/support/users/codewoogeeksupport/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-81/#post-17411930)
 * Status: resolved