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Woocommerce CSV importer
"something went wrong" (13 posts)

  1. adevandry
    Member
    Posted 1 year ago #

    Every time I try to import my CSV, I get an error message that simply says "something went wrong".

    What is going happening?

    http://wordpress.org/plugins/woocommerce-csvimport/

  2. allaerd
    Member
    Plugin Author

    Posted 1 year ago #

    You get this error when the ajax call goes wrong. Please enable debugging and check your javascript console for related errors.

  3. syntocode
    Member
    Posted 1 year ago #

    hello allaerd, i got thesame error "something went wrong" when trying to import the csv file, i checked the javascript console and saw this error

    "{"currentrow":1,"blocksize":"5","rows":"58","filename":"\/home\/content\/p3nexnas03\/79\/2056879\/html\/wp-content\/uploads\/csvimport\/NnewEtsyListingsDownload.csv","action":"runImport"}"

    TypeError: newFormData is null

    kindly help

  4. adevandry
    Member
    Posted 1 year ago #

    syntocode, I remember getting around this error by splitting my CSV into two parts (you may require more than two, depending on the size), and uploading them separately.

  5. syntocode
    Member
    Posted 1 year ago #

    thanks adevandry,i would like to state that my csv contains entries. Do i need to split that?

  6. syntocode
    Member
    Posted 1 year ago #

    sorry, i meant 58 entries. :)

  7. adevandry
    Member
    Posted 1 year ago #

    It's possible. My CSV had over 600 entries. It may depend on the resources your server provides.

  8. sunneson
    Member
    Posted 1 year ago #

    Hi!

    I´ve been using CSV for some time, it has always worked without any problem... until now.

    I have a csv-file with 275 rows, at row 186 i get the "something went wrong"-message. What to do? i have the latest wp, plugin etc. The file has external picture url:s. The file worked without any problem before (settings, that is. The file has a couple of more rows now). I don´t want to split the file.

    Do you know what i can do? I´m in no way a superuser, just a user.

    I get this text (Chrome):
    woocsv.js?ver=3.8.1:12
    Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://"www.mysite.se"/wp-admin/admin-ajax.php
    Object

  9. adevandry
    Member
    Posted 1 year ago #

    So you've been given a solution but you "don´t want to split the file"?

    Sorry to hear that you are too good for that solution.

  10. allaerd
    Member
    Plugin Author

    Posted 1 year ago #

    You can split your CSV or set the number of rows to proces to a lower amount to prevent this.

  11. sunneson
    Member
    Posted 1 year ago #

    I've set the number down to process 1 at a time. Still same problem.

    i don't want to split the file cause I'm going to upload it at least once a week, consisting of up to 12.000 rows. Splitting the file in, for example, hundred lines at a time would take to long time and I would get a greater risk of getting the data wrong.

  12. allaerd
    Member
    Plugin Author

    Posted 1 year ago #

    well, set to process one is the same as splitting it in files wit one ROW. Can you enable debugging and post the javascript console error?

  13. kittersa
    Member
    Posted 1 year ago #

    I'm urgently trying to upload 66 new products and I keep getting the message 'something went wrong'

    I've tried uploading just 1 product and I still get the error message.

    I've selected Yes for 'Check javascript console!', how do I click to see the console error so I can paste it here?

    Can I receive help asap please?

    Thanks in advance

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