Title: Something went wrong
Last modified: July 15, 2022

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# Something went wrong

 *  Resolved [dream9studios](https://wordpress.org/support/users/dream9studios/)
 * (@dream9studios)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/something-went-wrong-66/)
 * I just now installed AMP. When I try to go to the Onboarding Wizard, it hangs
   for a long time then finally says “Something went wrong.
    Check your connection
   and open your browser console to see if there are any error messages. You may
   share them on the support forum.” I don’t know how to use my browser console.
   Please help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsomething-went-wrong-66%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Milind More](https://wordpress.org/support/users/milindmore22/)
 * (@milindmore22)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/something-went-wrong-66/#post-15828044)
 * Hello [@dream9studios](https://wordpress.org/support/users/dream9studios/)
 * Thank you for contacting us, in order to open the browser console and check errors
 * 1) Open the AMP Wizard/Settings page (where you are facing an error) in Google
   Chrome.
 * 2) On Chrome goto View->developer->developer tool.
 * 3) on the browser tool click on the Console tab.
 * 4) Reload the page if you don’t see any errors.
    ([screenshot](https://prnt.sc/IUWJ7ZgLyMtN))
 * You may have a plugin or theme which is conflicting with the AMP plugin.
    I will
   recommend self-debugging using the Health and Troubleshooting plugin
 * To narrow down further, could you use the [Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/)
   and enable [its troubleshooting mode](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting).
   This mode disables active plugins and switches to a default theme safely since
   it only affects the experience of the logged-in user.
 * – Please [enable the AMP plugin](https://jmp.sh/Zc5YLI9) and let me know if the
   issue is present.
    – Enabling plugins and your theme one by one in this mode 
   may help pinpoint if something else is involved. – Note you can [disable troubleshooting mode](https://jmp.sh/uErQi8t)
   from the plugins page.
 * I hope this helps!
 *  Plugin Support [Milind More](https://wordpress.org/support/users/milindmore22/)
 * (@milindmore22)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/something-went-wrong-66/#post-15850710)
 * [@dream9studios](https://wordpress.org/support/users/dream9studios/) As we didn’t
   receive a response I’ll mark this as resolved. Feel free to open a [new support topic](https://wordpress.org/support/plugin/amp/#new-post)
   if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Something went wrong’ is closed to new replies.

 * ![](https://ps.w.org/amp/assets/icon.svg?rev=2527602)
 * [AMP](https://wordpress.org/plugins/amp/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Milind More](https://wordpress.org/support/users/milindmore22/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/something-went-wrong-66/#post-15850710)
 * Status: resolved