Title: Some Variable Product Options Not Working
Last modified: October 9, 2019
---
# Some Variable Product Options Not Working
* Resolved [Bigint](https://wordpress.org/support/users/bigint/)
* (@bigint)
* [6 years, 8 months ago](https://wordpress.org/support/topic/some-variable-product-options-not-working/)
* Hi,
* I’ve been asked to take a look a problem site, but I’m struggling to figure the
cause of the problem.
* The price field and add to cart button do not display after selecting the previous
variable product options on the following page: [https://www.funkyheat.co.uk/shop/glass-mirror-infrared-heater/deva-infrared-heater/](https://www.funkyheat.co.uk/shop/glass-mirror-infrared-heater/deva-infrared-heater/)
* However, the same options work fine on this page: [https://www.funkyheat.co.uk/shop/glass-mirror-infrared-heater/hampstead-infrared-heater](https://www.funkyheat.co.uk/shop/glass-mirror-infrared-heater/hampstead-infrared-heater).
* Using the browser console, it appears some inline CSS and CSS driven by JS is
hiding the relevant fields:
* ‘
*
* body .woocommerce-variation-add-to-cart-disabled {
display: none!important; }‘
* This makes me think it’s a setting in wp-admin/products, but I’ve looked and
the variations seem to be configured exactly the same in wp-admin/products.
* Also, there is a JS error on the problem page:
* ‘
/**handles:wc-add-to-cart-variation**/ Uncaught TypeError: a.$form.block is
not a function ‘
* The log is below. Can anyone let me know what I’m missing please? Thanks.
* ```
### WordPress Environment ###
WordPress address (URL): https://www.funkyheat.co.uk
Site address (URL): https://www.funkyheat.co.uk
WC Version: 3.7.0
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: 5.2.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.1.32 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.66.0
OpenSSL/1.0.2t
SUHOSIN Installed: –
MySQL Version: 5.7.27
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 3.7.0
WC Database Prefix: fhwp_
MaxMind GeoIP Database: ✔
Total Database Size: 67.37MB
Database Data Size: 48.08MB
Database Index Size: 19.29MB
fhwp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
fhwp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
fhwp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
fhwp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
fhwp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
fhwp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_album: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_album_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_file_paths: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_image: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_image_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_image_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_bwg_theme: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
fhwp_captured_wc_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_cerber_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_comments: Data: 0.34MB + Index: 0.56MB + Engine InnoDB
fhwp_ewwwio_images: Data: 1.52MB + Index: 1.80MB + Engine InnoDB
fhwp_ewwwio_queue: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
fhwp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_gaplus_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_gf_entry_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
fhwp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_gf_form_meta: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
fhwp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_gf_form_view: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
fhwp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_maxbuttonsv3: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_maxbuttons_collections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_maxbuttons_collections_trans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_newsletter: Data: 0.38MB + Index: 0.27MB + Engine MyISAM
fhwp_newsletter_emails: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
fhwp_newsletter_sent: Data: 0.18MB + Index: 0.29MB + Engine MyISAM
fhwp_newsletter_stats: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
fhwp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_ngg_pictures: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
fhwp_options: Data: 4.16MB + Index: 1.06MB + Engine InnoDB
fhwp_popularpostsdata: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_popularpostssummary: Data: 1.52MB + Index: 2.14MB + Engine InnoDB
fhwp_postmeta: Data: 16.55MB + Index: 7.98MB + Engine InnoDB
fhwp_posts: Data: 13.50MB + Index: 1.03MB + Engine InnoDB
fhwp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_rad_uptin_stats: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
fhwp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_rg_form_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
fhwp_rg_form_view: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
fhwp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_rg_lead: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
fhwp_rg_lead_detail: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
fhwp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_rg_lead_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
fhwp_rg_lead_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
fhwp_sb2_404: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
fhwp_sb2_bl: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
fhwp_sb2_crawl: Data: 0.30MB + Index: 0.36MB + Engine InnoDB
fhwp_sb2_kw: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
fhwp_sb2_kwdt: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
fhwp_sb2_log: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
fhwp_sb2_urls: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
fhwp_sb2_urls_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_sfm_redirects: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fhwp_smush_dir_images: Data: 0.28MB + Index: 0.09MB + Engine InnoDB
fhwp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_terms: Data: 0.31MB + Index: 0.31MB + Engine InnoDB
fhwp_term_relationships: Data: 0.39MB + Index: 0.31MB + Engine InnoDB
fhwp_term_taxonomy: Data: 0.31MB + Index: 0.33MB + Engine InnoDB
fhwp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
fhwp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
fhwp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fhwp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
fhwp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
fhwp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fhwp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.38MB + Engine InnoDB
fhwp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fhwp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fhwp_yoast_seo_links: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
fhwp_yoast_seo_meta: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (53) ###
Gravity Forms: by rocketgenius – 2.4.14
AddToAny Share Buttons: by AddToAny – 1.7.38
Auto Ping Booster: by Samee Ullah Feroz – 1.2
Call Now Button: by Jerry Rietveld – 0.3.6
Webcraftic Clearfy – WordPress optimization plugin: by Webcraftic – 1.5.9
Smash Balloon Custom Facebook Feed: by Smash Balloon – 2.11
Custom Menu Wizard: by Roger Barrett – 3.3.1
Disable Comments: by Samir Shah – 1.10.2
Disable Gutenberg: by Jeff Starr – 1.9
Duplicate Post: by Enrico Battocchi – 3.2.3
Envira Gallery Lite: by Envira Gallery Team – 1.7.0
EWWW Image Optimizer: by Exactly WWW – 5.0.0
Facebook for WooCommerce: by Facebook – 1.9.15 – Not tested with the active version of WooCommerce
Feedburner Alternative and RSS Redirect Plugin: by SpecificFeeds – 2.3
Google Analytics +: by WPMU DEV – 3.1.7.2
Gravity Forms MailChimp Add-On: by rocketgenius – 4.6
Head, Footer and Post Injections: by Stefano Lissa – 3.1.3
WooThumbs - Awesome Product Imagery: by Iconic – 4.6.4 – Not tested with the active version of WooCommerce
Improved Variable Product Attributes for WooCommerce: by Mihajlovic Nenad – 3.2.4 – Not tested with the active version of WooCommerce
Insert Headers and Footers: by WPBeginner – 1.4.4
Inline Related Posts: by IntellyWP – 2.2.4
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
Mailchimp for WooCommerce: by Mailchimp – 2.2.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.6.1
MaxButtons: by Max Foundry – 7.11
Newsletter: by Stefano Lissa & The Newsletter Team – 6.3.1
Official Facebook pixel: by Facebook – 1.7.25
Product/Review CSV Import Export: by WebToffee – 3.7.8
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.2.5
Rotating Tweets (Twitter widget & shortcode): by Martin Tod – 1.9.9
Simple Custom Post Order: by Colorlib – 2.4.6
Smart Passworded Pages: by Brian Layman – 2.0.0
TablePress: by Tobias Bäthge – 1.9.2
Triberr: by Triberr – 4.0.9
Uptin (by UpViral): by UpViral – 1.1.2
WooCommerce SSL Seal: by WP Fix It – 1.2 – Not tested with the active version of WooCommerce
WooCommerce Admin: by WooCommerce – 0.19.0
WooCommerce Stripe Gateway: by WooCommerce – 4.2.5
WooCommerce WorldPay Gateway: by Add On Enterprises (Andrew Benbow) – 3.6.0 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.14
WooCommerce Product Search: by itthinx – 1.10.0 – Not tested with the active version of WooCommerce
WooCommerce Tab Manager: by SkyVerge – 1.8.2 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.7.0 – 3.7.1 is available
WordPress Popular Posts: by Hector Cabrera – 4.2.2
Yoast SEO Premium: by Team Yoast – 9.2.1
Hummingbird Pro: by WPMU DEV – 2.1.1
Smush Pro: by WPMU DEV – 3.2.4
Smush Pro: by WPMU DEV – 3.2.4
WP Store Locator: by Tijmen Smit – 2.2.231
WPMU DEV Dashboard: by WPMU DEV – 4.7.3.2
Yoast SEO: WooCommerce: by Team Yoast – 9.2 – Not tested with the active version of WooCommerce
Yoast SEO: Search index purge: by Team Yoast – 1.1.0
Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team – 13.1.2.1
### Inactive Plugins (4) ###
CartBounty - Save and recover abandoned carts for WooCommerce: by Streamline.lv – 4.2 – Not tested with the active version of WooCommerce
Fast Velocity Minify: by Raul Peixoto – 2.7.4
SmartCrawl: by WPMU DEV – 2.3.1
Yoast SEO: by Team Yoast – 12.2
### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Settings ###
API Enabled: ✔
Force SSL: ✔
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
visible (visible)
Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #7 - /shop/
Basket: #8 - /cart/
Checkout: #9 - /checkout/
My account: ❌ Page does not contain the shortcode.
Terms and conditions: ❌ Page not set
### Theme ###
Name: Function Bespoke
Version: 1.0.0
Author URL: http://function.agency
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: funkyheat/woocommerce/archive-product.php
funkyheat/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
funkyheat/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
funkyheat/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
funkyheat/woocommerce/emails/email-header.php
Outdated Templates: ❌
Learn how to update
### Action Scheduler ###
Complete: 740
Oldest: 2019-09-08 16:16:29 +0100
Newest: 2019-10-09 14:55:35 +0100
Pending: 2
Oldest: 2019-10-09 15:55:35 +0100
Newest: 2019-10-12 11:29:47 +0100
Canceled: 0
Oldest: –
Newest: –
In-progress: 0
Oldest: –
Newest: –
Failed: 0
Oldest: –
Newest: –
```
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsome-variable-product-options-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 2 replies - 1 through 2 (of 2 total)
* Thread Starter [Bigint](https://wordpress.org/support/users/bigint/)
* (@bigint)
* [6 years, 8 months ago](https://wordpress.org/support/topic/some-variable-product-options-not-working/#post-12015929)
* Update:
* I think the CSS hiding the cart is default behaviour by the ‘Improved Product
Options for WooCommerceunder’ plugin under this setting: ‘Check this option to
hide the Add to cart button in single product pages before the selection is made’.
* That leaves the JS error as a cause. I still cannot find any reason why for the
error after a long time trying.
* Thread Starter [Bigint](https://wordpress.org/support/users/bigint/)
* (@bigint)
* [6 years, 8 months ago](https://wordpress.org/support/topic/some-variable-product-options-not-working/#post-12018361)
* The cause of this issue was difficult for me to source because the only pointer
was a JavaScript error in the browser console with little indication as to the
cause.
* After trying all ideas, I was left with the process of elimination. Using the
[Health Check & Troubleshooting](https://en-gb.wordpress.org/plugins/health-check/)
plugin, I disabled the plugins one by one in a safe environment. By doing this,
I discovered a conflict between Improved Product Options for WooCommerce and
Hummingbird.
* Hummingbird has been deactivated. Still not sure the two conflict. That’s foe
another time. The site is back working.
Viewing 2 replies - 1 through 2 (of 2 total)
The topic ‘Some Variable Product Options Not Working’ is closed to new replies.
* 
* [WooCommerce](https://wordpress.org/plugins/woocommerce/)
* [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
* [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
* [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)
## Tags
* [hummingbird](https://wordpress.org/support/topic-tag/hummingbird/)
* 2 replies
* 1 participant
* Last reply from: [Bigint](https://wordpress.org/support/users/bigint/)
* Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/some-variable-product-options-not-working/#post-12018361)
* Status: resolved