• Hello,

    I’m having these issues:
    – SOME thumbnails aren’t showing in the Media Gallery
    – A new image uploaded does not show in preview.
    – I can’t add newly uploaded image to post.

    What I have done to diagnose the problem:
    – Deactivated all plugins – Problem still present.
    – Activated one plugin at a time – Found one plugin that may be causing the problem. Left plugin deactivated yet problem still exists.
    – Updated all plugins – Problem persists.
    – Switched to Twenty Sixteen Theme – Problem still present.
    – Uploaded a new copy of the image – Problem still present.
    – Created a new image and uploaded – Problem still present.
    – Installed Force Regenerate Thumbnails plugin and run it – Problem still present.
    – Installed Regenerate Thumbnails and run it – Problem still present.
    – Opened newly uploaded image under Media and selected image, no preview showing and can’t edit image.
    – Existing images that DO show are in /wp-content/uploads/YEAR/MONTH/ but new images are located in /wp-content/uploads/
    Thumbnails NOT in /YEAR/MONTH do not show.
    – Media – Setting Enabled – Organize my uploads into month- and year-based folders and uploaded new image – Problem still persists.

    Any ideas how to fix the problem please?
    Thanks very much

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