Support » Plugin: Campaign Monitor for WordPress » Some things works some others don’t

  • I was able to link the plugin to the campaign monitor account, create the form but the shortcode is not being generated, no matter what i do, the shortcode does not appear.

    Please provide instructions on what to do.

    • This topic was modified 2 months, 1 week ago by donaldvnd.
    • This topic was modified 2 months, 1 week ago by donaldvnd.
    • This topic was modified 2 months, 1 week ago by donaldvnd.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi @donaldvnd ,

    Could you please help us with the following details:

    – Are you currently running the latest version of WordPress? What is the version number?

    – What is your PHP number?

    – Can you confirm which page in your WordPress Admin, you looking for the shortcode?

    – Is the ‘Form Embed Code’ field blank when editing your form?

    Thanks!

    Hi @vibhorchhabra , thanks for replying

    – WordPress version 5.2.3 – lastest one
    – PHP version 7.0.33
    – I am looking for the shortcode on Campaign Monitor -> Forms -> Edit Form, see following link for more info https://nimb.ws/nrX2kZ
    – There is no embed code

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi @donaldvnd , thanks for providing the additional details – That really helps!

    I see that you are attempting to get the shortcode for the “bar” form type. The “bar” type is a form that overlays on your site.

    You can select which page(s) it will appear, as indicated by the dropdown “Page(s) this form appears on”.

    For your reference, the shortcode is available for the “button” and “embedded” form types.

    Appreciate the time you’ve taken to reach out and hope that clarifies the matter a little more!

    Thank you this was helpful

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi @donaldvnd ,

    We’re glad you found the information helpful !

    Our team would be grateful if you could take a minute to rate our plugin 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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