Support » Plugin: Newsletter » Some Subscribers Received, Some Not

  • Good day,
    I have an email list of 64 subscribers. 16 opened their newsletters. In follow-up I find out that most of the others never received their newsletters. I have tested it extensively to a variety of servers. What is interesting is that in one business with the same server, one person receives the email and another doesn’t. Unfortunately this did not happen to only one server but to a number of different servers.
    I will appreciate your assistance.

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  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, if even just one received the email, it means Newsletter is correctly sending it, using the hosting provider mailing service.

    Please check with them if there are spam blocks and with your contact if the email has been classified as spam.

    Stefano.

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