• Resolved Ammar Tello

    (@ammartello97)


    Hello,

    I have noticed that some strings do not accept to appear translated into Arabic on my site.
    I don’t know why.

    But I know that the problem is not from the theme, because I used the same theme in another site (https://skinzat.com/home) and it is able to display the translation in the Arabic correctly and completely.

    So, can you help me to define and solve the problem?

    Regards.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @ammartello97

    It could be that these strings come from plugins that do not have an Arabic translation. Do you use a plugin to edit your translations? If not, I would recommend the free plugin LocoTranslate to translate plugins as needed.

    Thread Starter Ammar Tello

    (@ammartello97)

    No no, I meant the WooCommerce strings.
    And yes I use Loco Translate plugin and I know that WooCommerce have translated into Arabic completely.
    but I don’t know why the translation don’t want to appear.

    Any help?
    and thanks.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @ammartello97

    My apologies for the delayed response. Could I ask you for a link to the page where the string is not being translated, please?

    Thread Starter Ammar Tello

    (@ammartello97)

    Hello
    Thanks for your response.
    for example, you can see in this screenshot: https://www.screencast.com/t/bEJDUhPYsbUH
    that “has been add to your cart” string does not being translated.

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @ammartello97. Sorry that we missed your last response.

    On my test site, this is what I see:

    Can you go to Dashboard > Updates in WP Admin and check if there are any language updates? If there are, run them to see if that helps.

    Thread Starter Ammar Tello

    (@ammartello97)

    I have another site with same theme and almost same plugins, and it is able to display the translation in the Arabic correctly and completely.

    And I have check the updates, every thing is fine, you can see here:
    https://www.screencast.com/t/tA5JwDF5

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @ammartello97. Please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    Thread Starter Ammar Tello

    (@ammartello97)

    yes of course here it is:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://semiramisjo.com
    Site address (URL): https://semiramisjo.com
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    WP Multisite: –
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    WP Cron: ✔
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    Version: 4.7.6.3
    Author URL: https://kriesi.at
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
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    ### Templates ###
    
    Overrides: /home/semirame/public_html/wp-content/plugins/wpc-product-quantity/templates/quantity-input.php
    /home/semirame/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
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    ### Status report information ###
    
    Generated at: 2021-03-31 13:10:25 +03:00
    
    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @ammartello97. I’m not seeing any red flags in your system status report such as theme overrides affecting the Looking at the message after adding a product to the cart, I wonder if this has something to do with Avia, built into Enfold.

    Given that you can’t replicate this issue on another site and I can’t on my test site points to it being caused by a conflict. I recommend conflict testing following the guide here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Thread Starter Ammar Tello

    (@ammartello97)

    Yes me too, this issue didn’t replicate with me on another site, I used this theme for another site and it’s working fine, so I don’t know why this problem shown here.

    I will do this test, maybe the problem get solve.
    Thank you very much for trying help me.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Some string translation’ is closed to new replies.