Title: Some stores missing
Last modified: August 24, 2016

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# Some stores missing

 *  Resolved [Meeker](https://wordpress.org/support/users/meeker/)
 * (@meeker)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/some-stores-missing/)
 * Hi there,
 * I have a client who reports that intermittently some stores are disappearing 
   off the list entered into the system. Have you heard of this before and what 
   should I do to diagnose the problem?
 * Thanks….
 * [https://wordpress.org/plugins/wp-store-locator/](https://wordpress.org/plugins/wp-store-locator/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157292)
 * I never heard of this before.
 * I assume the store is set to active in the admin area? I would ask him for the
   exact location he searches for, and which location he thinks should be there,
   and see if you can replicate the problem.
 * And definitely check if the store should actually be there. Maybe the missing
   store has incorrect coordinates that would place it on the other side of the 
   country.
 *  [ebt](https://wordpress.org/support/users/ebt/)
 * (@ebt)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157400)
 * Im having a problem like this right now. The locations show on the map but is
   not showing in the listing below the map. Anyone hear of anything like this?
 *  [ebt](https://wordpress.org/support/users/ebt/)
 * (@ebt)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157401)
 * So playing with the software when Show all locations (11 places) is selected 
   and you set the starting point to California, United States it doesn’t show everything
   only 7 locations. Change the starting point location to Fairfield California,
   United States and it changes all the locations and show a select few of the 11
   locations located on the site. All the locations are active. They show on the
   map but not in the details of the listings.
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157402)
 * [@ebt](https://wordpress.org/support/users/ebt/) what is the url?
 *  [ebt](https://wordpress.org/support/users/ebt/)
 * (@ebt)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157403)
 * [http://www.eastbaytire.com/locations-2/](http://www.eastbaytire.com/locations-2/)
 * if you look at our San Jose and Fresno Locations you can see they are on the 
   map but not in the information.
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157411)
 * There is a custom CSS line that hides it in [http://www.eastbaytire.com/wp-content/themes/bridge/css/custom_css.php?ver=4.2.2](http://www.eastbaytire.com/wp-content/themes/bridge/css/custom_css.php?ver=4.2.2)
   line 55
 *     ```
       .page-id-65 #wpsl-stores li:nth-child(1) {
         display: none;
       }
       ```
   
 *  Thread Starter [Meeker](https://wordpress.org/support/users/meeker/)
 * (@meeker)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157412)
 * My case is solved. I think it was really an admin error from the client! Thanks
   to all those who responded. When I re-entered the information, it does show
 *  [jankitCP](https://wordpress.org/support/users/jankitcp/)
 * (@jankitcp)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157413)
 * My case is resolved. it was with data
 *  [ebt](https://wordpress.org/support/users/ebt/)
 * (@ebt)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157414)
 * WOW. I really appreciate your help! changing that fixed it all. Thanks for your
   help.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Some stores missing’ is closed to new replies.

 * ![](https://ps.w.org/wp-store-locator/assets/icon-256x256.jpg?rev=1007784)
 * [WP Store Locator](https://wordpress.org/plugins/wp-store-locator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-store-locator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-store-locator/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-store-locator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-store-locator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-store-locator/reviews/)

 * 9 replies
 * 4 participants
 * Last reply from: [ebt](https://wordpress.org/support/users/ebt/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/some-stores-missing/#post-6157414)
 * Status: resolved