Support » Plugin: Titan Anti-spam & Security » Some Spam Is Bypassing Security Since Update

  • Hello everyone,

    I have been using Titan for many year under its original update. Since the recent update, spam has been bypassing security. Spam comments are appearing on my site since the update. I have never had this problem until now.

    I have not made any changes to the setting. It appears the plugin may have a bug from the update.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Artem

    (@webtemyk)

    Hello.

    Make sure that anti spam is enabled in the settings on the Dashboard page. Also send a screenshot of your Anti-spam settings

    Thread Starter chaosfranklin

    (@chaosfranklin)

    Sir,

    The anti-spam is enabled. I don’t have an option to attach a screenshot to the forums.

    Plugin Author Artem

    (@webtemyk)

    Use the service to upload images https://imgur.com/

    Thread Starter chaosfranklin

    (@chaosfranklin)

    I am not signing up to a website for assistance. May someone please provide help me provide a screenshot without signing up to another site?

    Plugin Author Artem

    (@webtemyk)

    You don’t need to register. Just click New Post in the upper left corner

    Thread Starter chaosfranklin

    (@chaosfranklin)

    I do need to register. I clicked New Post and was directed to join.

    Plugin Author Artem

    (@webtemyk)

    Try this service https://pasteboard.co/

    Thread Starter chaosfranklin

    (@chaosfranklin)

    Thank you. That’s a lot better. Here is a screenshot of my settings for anti-spam.

    https://pasteboard.co/Jbo3HzG.jpg

    Plugin Author Artem

    (@webtemyk)

    The settings are fine. The free version of anti-spam works primitively, but it filters out most spam. Most likely, some spammers have learned to bypass this protection. To do this, we have a premium version that checks the comment text and protects it better.

    Thread Starter chaosfranklin

    (@chaosfranklin)

    Instead of fixing the free version, you want people to pay for a premium version. You are clearly trying to manipulate users. The free version has been full of bugs since the update and not stopping spam at any level. I will seek an ethical company.

    Plugin Author Artem

    (@webtemyk)

    We checked the free version and it works, including on your site. This means that spammers have learned to circumvent protection, or someone is sending spam to your site manually. To protect against such spam, you need a premium version. I don’t force you to buy the premium version, just inform you

Viewing 11 replies - 1 through 11 (of 11 total)
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