some sizes are deleted for some images

  • Resolved ituk

    (@ituk)


    4 years, 5 months ago

    I’m running the regeneration processes now and it seems like some thumbnails are deleted randomly.
    For example I use large thumbnails in my post content, most of them are shown, but some others are missing since the regeneration: https://snipboard.io/ImNJl9.jpg and https://snipboard.io/WVvxuE.jpg
    In addition, while the process is running sometimes the thumbnails shown in the process window itself are missing: https://snipboard.io/bg9P5m.jpg.

    the original images are still in the media library.
    also, missing images are from different thumbnail sizes, both theme and WP sizes. some of them I set to “Keep existing”, but others I didn’t.

    Delete Unused Thumbnails and Delete Leftover Image Metadata are both checked.

    Thanks,
    Itamar

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    4 years, 5 months ago

    Hey @ituk,

    I think it will be better if you provided us with a temporary admin access to your site so we can take a look. Would that be possible? If so, please send us the credentials via our contact form here and make sure you mention this ticket.

    Thank you!

    Thread Starter ituk

    (@ituk)

    4 years, 5 months ago

    Hey Gerard and thanks,
    I had already found a solution myself. just had to regenerate some sizes again and all went back to normal.
    Thanks anyway,
    Itamar

    Plugin Support Gerard Blanco

    (@sixaxis)

    4 years, 5 months ago

    Good to know, Itamar.

    Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)
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