Support » Plugin: WooCommerce » Some Products Randomly Not Showing Under Linked Products Options

  • Resolved pawsmood100

    (@natip100)


    I have noticed an issue when I am in the “Linked Products” tab in Woocommerce. Under “Upsells” and “Cross-Sells”, it allows me to type into a search bar and the items containing that title/item number/whatever will populate in a drop-down list. The issue I am having is that multiple items in my store simply do not show or populate in that drop-down list. I searched for a similarity in the items that won’t show and I can’t find anything.

    I updated the page, cleared all browser, server, and site caches, regenerated css, and still nothing.

    • This topic was modified 4 months, 3 weeks ago by pawsmood100.

    The page I need help with: [log in to see the link]

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  • Plugin Support maykato

    (@maykato)

    Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem
    • If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support maykato

    (@maykato)

    Hi @natip100

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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