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[resolved] Some pictures shown as blank square (7 posts)

  1. Kris.sie
    Member
    Posted 9 months ago #

    Sorry, I have some problems. Some of my images of the albums are shown as a blank square.

    I found out, that the images with the blank square have another URL. The images of the servers https://fbcdn-sphotos-***.akamaihd.net/...... are correct, the images of the server https://scontent-****.fbcdn.net/......... are shown as a blank square. All of them are within the same album.

    I don't know if the images are uploaded in different ways (app? desktop?). Maybe this is the reason that the images are stored on different servers?

    Thank you for your help,
    Krissie

    https://wordpress.org/plugins/facebook-albums/

  2. mglaman
    Member
    Plugin Author

    Posted 9 months ago #

    Could you link to an example or send a screenshot? It's hard to debug these occurrences and often cannot reproduce.

  3. Kris.sie
    Member
    Posted 9 months ago #

    This is the album at Facebook:

    https://www.facebook.com/media/set/?set=a.10152409900190917.1073741831.277854550916&type=3

    In my test page it looks like this:

    http://krissie.pf-control.de/blog/fotos/ws-201314/

    All pictures with the domain fbcdn.net are blank in my gallery, the others with the domain akamaihd.net are correct.

    Krissie

  4. mglaman
    Member
    Plugin Author

    Posted 9 months ago #

    Kris.sie,

    I viewed the site and see all pictures. Can you try viewing this page on a different computer? Maybe your network is blocking that domain (?)

  5. Kris.sie
    Member
    Posted 9 months ago #

    Well, I tried with different computers, in different networks. All of them didn't show all pictures. With a mobile device I can see all pictures.

    ????? I can't explain. What could be the reason?

    Krissie

  6. mglaman
    Member
    Plugin Author

    Posted 9 months ago #

    Were the different computers on the same network/ISP? Could be a DNS issue. May want to contact your service provider. Cell phone works because it's on the cellular network.

  7. Kris.sie
    Member
    Posted 9 months ago #

    No, they were not on the same network. And my tablet and desktop computer are on the same wifi, the desktop does not show all images (Firefox), the tablet does. So I just tried with Google Chrome, and.... I can see all images. :-O

    I deactivated my Adblock-Addon in Firefox, and that's it. All images are shown. Thank you for your help, you gave me the hints to solve the problem. :-)

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